Dedicated Client Support Specialist

hace 3 días


Mexicali, Baja California, México Equivity A tiempo completo

**Company Overview**

At Equivity, we foster a collaborative and supportive environment where team members can thrive. Our company values individual and collective success, encouraging innovative ideas and contributions.

**Job Summary**

We are seeking a passionate and dedicated Client Support Specialist to engage with American clients through outbound calls, providing solutions and fostering long-term relationships. As part of our team, you will play a vital role in delivering exceptional results and making a positive impact in the industry.

**Key Responsibilities**

Client Engagement:

  • Engage with American clients through outbound calls to provide support and solutions.
  • Generate leads by promoting our services through effective soft sales techniques.
  • Assist clients in resolving their immediate issues while fostering long-term relationships.

Campaign Participation:

  • Participate in campaigns focused on generating leads through both soft sales and cold calling.
  • Utilize technological platforms to deliver the best support and service.

**Requirements**

We are looking for candidates with a passion for customer service and a strong sales-oriented mindset. Preferred qualifications include experience in soft sales, familiarity with cold calling, and proficiency in written and spoken English.

**What We Offer**

We value each team member's contributions and offer a competitive salary, bonuses for excellent performance, and a progressive company culture that encourages individual and collective success.

**Compensation and Benefits**

The estimated monthly salary is $15,500 pesos, with opportunities for bonuses and incentives. Shifts are available from 6:00 am to 3:00 pm or 10:00 am to 6:00 pm, Monday to Friday. We prioritize work-life balance and recognize the importance of employee well-being.



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