Client Advocacy Specialist

hace 1 mes


Mérida, Yucatán, México Solvo A tiempo completo

Job Overview

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    At Solvo, we are seeking a skilled Client Advocacy Specialist to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for assessing and evaluating potential legal cases.

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About the Role

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    As a Client Advocacy Specialist, you will conduct thorough evaluations of incoming cases to determine their viability. You will also communicate with clients to provide updates on their status and next steps in the legal process.

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Key Responsibilities

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    Your key responsibilities will include:

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      Initial Evaluation Process: Conduct initial evaluations of incoming cases to assess their viability.

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      Client Communication: Communicate with clients to provide updates on their case status and next steps.

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      Intake Process: Conduct intake interviews with clients and document their information in our case management system.

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      Scheduling: Schedule follow-up calls with clients to ensure they are informed and up-to-date on their case progress.

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Required Skills and Qualifications

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    To be successful in this role, you will need:

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      Strong Analytical Skills: You will need to have strong analytical skills to effectively evaluate cases and identify potential issues.

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      Communication Skills: Excellent communication skills are essential for effective client communication and collaboration with internal teams.

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      Organizational Skills: You will need to be highly organized to manage multiple cases and meet deadlines.

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      Attention to Detail: Attention to detail is crucial in this role to ensure accuracy and quality in all aspects of case management.

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Salary and Benefits

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    The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and qualifications.

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    In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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What We Offer

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    At Solvo, we offer a dynamic and supportive work environment that fosters growth and development. Our team is committed to excellence and integrity, and we strive to make a positive impact in our community.

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    If you are a motivated and dedicated professional looking for a challenging and rewarding career opportunity, please submit your application today


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