Technical Solutions Specialist, ES-GTSS-LATAM, ES
hace 4 semanas
We are seeking a talented Technical Account Manager to join our team at Amazon Web Services Mexico S. de R.L. de C.V. in ES-GTSS-LATAM. As a Technical Account Manager, you will play a key role in supporting our customers' creative and transformative spirit of innovation across all technologies.
Responsibilities- Customer Support: Provide support to resolve inquiries from Enterprise customers regarding AWS services or Cloud.
- Operational Performance: Complete analysis and present periodic reviews of operational performance to customers.
- AWS Environments: Ensure AWS environments remain operationally healthy while reducing cost and complexity.
- Relationship Building: Foster trusting relationships with customers, understanding their business needs and technical challenges.
- Technical Discussions: Lead technical discussions with senior leadership regarding incidents, trade-offs, proactive scope, and risk management.
Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
About AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
What We Offer- A diverse and inclusive work environment
- A collaborative and dynamic team
- Opportunities for career growth and professional development
- A competitive compensation and benefits package
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