Technical Account Manager, ES-GTSS-LATAM, ES

hace 4 semanas

Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team in Mexico. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the best possible outcomes from their use of AWS services.

Key Responsibilities
  • Provide technical support and guidance to enterprise customers, helping them to resolve issues and achieve their goals.
  • Work closely with customers to understand their technical challenges and develop solutions that meet their needs.
  • Collaborate with internal teams to ensure that customer issues are resolved quickly and effectively.
  • Develop and maintain strong relationships with customers, understanding their business needs and technical challenges.
  • Stay up-to-date with the latest AWS services and technologies, and share knowledge with customers and internal teams.
About the Team

The AWS Enterprise Support team is responsible for providing technical support and guidance to our enterprise customers. We are a team of highly skilled technical professionals who are passionate about helping our customers achieve the best possible outcomes from their use of AWS services.

What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a highly skilled and experienced team of technical professionals.
  • The chance to develop your skills and knowledge in a fast-paced and dynamic environment.
  • A comprehensive training program to help you get up to speed with AWS services and technologies.
  • The opportunity to work on a wide range of challenging and interesting projects.
Requirements
  • 2+ years of experience in a technical role, preferably in a cloud computing environment.
  • Strong technical skills, including experience with AWS services and technologies.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong problem-solving skills and ability to think critically.
Preferred Qualifications
  • Experience in a technical leadership role, preferably in a cloud computing environment.
  • Experience with software design and development, content distribution, scripting, automation, database architecture, IP networking, IT security, big data, operations management, and service-oriented architecture.
  • Experience in a 24x7 operational services or support environment.
  • Experience with AWS services and/or other cloud computing platforms.
About Amazon Web Services

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

  • Technical Solutions Specialist, ES-GTSS-LATAM, ES

    hace 4 semanas

    Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a talented Technical Account Manager to join our team at Amazon Web Services Mexico S. de R.L. de C.V. in ES-GTSS-LATAM. As a Technical Account Manager, you will play a key role in supporting our customers' creative and transformative spirit of innovation across all technologies.Responsibilities Customer Support: Provide support...

  • Technical Account Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Fortinet A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Account Manager to join our team at Fortinet. As a Technical Account Manager, you will be responsible for providing technical support to our customers through our Forticare Platform.Key ResponsibilitiesProvide technical support to customers through our Forticare PlatformCollect, analyze, and provide...

  • Technical Account Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Cisco A tiempo completo

    About CiscoCisco is a global technology leader that has been shaping the future of the internet by transforming how people connect, communicate, and collaborate. Our Internet of Things (IoT), Cloud, Security, and Enterprise Networking platforms are designed to simplify architecture, technology, and costs. We help companies of all sizes, in all industries, to...

  • Senior Technical Account Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Account Manager to join our team in Mexico City. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our enterprise customers, providing technical guidance and support to ensure their success with our products.Key responsibilities...

  • Cloud Technical Account Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Amazon A tiempo completo

    Cloud Technical Account ManagerYou will be responsible for providing strategic technical guidance to AWS customers, helping them achieve the greatest value from our services. This includes providing advocacy and planning solutions using best practices, keeping customers' AWS environments operationally healthy, and driving technical discussions with senior...

  • Senior Technical Account Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Information Technology Senior Management Forum A tiempo completo

    Nasdaq is seeking a Senior Technical Account Manager to join our distributed team. This role will be based in Vilnius, providing dedicated support to Nasdaq Market Technology Customers.This Senior Technical Account Manager will be essential for technical delivery of our services. As a member of a thriving team, you will manage technical projects, risks,...

  • Senior Technical Account Manager

    hace 1 semana

    Ciudad de México, Ciudad de México ESET A tiempo completo

    Job DescriptionWe are seeking a highly skilled Senior Technical Account Manager to join our team in Mexico.This is an excellent opportunity for a motivated professional to play a key role in driving sales growth and customer satisfaction in the region.

  • Sales and Operations Coordinator

    hace 4 semanas

    Ciudad de México, Ciudad de México GTN Technical Staffing A tiempo completo

    Inside Sales and Account ManagerThe Sales Operations team at GTN Technical Staffing is seeking a highly motivated and experienced professional to fill the Inside Sales and Account Manager position. This role is responsible for leading Inside Sales responsibilities, dealing with day-to-day business activities, and different customer requests in the AMER-LATAM...

  • Strategic Account Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Mattel A tiempo completo

    Unlock Your Potential at MattelWe're seeking a talented Strategic Account Manager - LATAM to join our team! As a key player in our commercial strategy, you'll be responsible for driving growth and profitability in the region.Main Responsibilities:Lead the purchasing and planning process, building strong relationships with clients and developing commercial...

  • Senior Technical Account Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job DescriptionWe are seeking a Senior Technical Account Manager to support our enterprise segment. This role is not a sales position, but rather an opportunity to be the principal technical advisor and 'voice of the customer' for our enterprise customers.As a Sr. TAM, you will help craft and execute strategies that help our customers innovate and transform...

  • Technical Account Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OpportunityWe are seeking a highly skilled Technical Account Manager to join our team at Zendesk. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients, providing expert guidance and support to help them achieve their customer experience goals.Key...

  • Senior Sales Account Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Clarivate A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Sales Account Manager to join our Life Sciences & Health team in Mexico City. This is an exciting opportunity to work with senior management and scientific end-users across all Latin America.About YouNative domain of Spanish and business proficiency level in English.Bachelor's Degree or equivalent...

  • Account Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México Kinsta A tiempo completo

    We are looking for a skilled Account Manager to join our team at Kinsta in the Americas region.This role will involve managing existing client accounts, generating additional revenue by working with customers on upselling, cross-selling, and retention.As an Account Manager, you will work with a dedicated group of clients to help achieve their goals and...

  • Global Technical Account Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Stripe A tiempo completo

    As a Global Technical Account Manager, you will play a pivotal role in driving the strategic growth of Stripe’s most complex and ambitious customers. With your expertise in technical products and exceptional executive presence, you will oversee the entire post-sales lifecycle, ensuring maximum value is derived from investments.Key Responsibilities:Lead...

  • Financial Controller

    hace 2 semanas

    Ciudad de México, Ciudad de México Enphase A tiempo completo

    Accounting Operations Manager - LATAM RegionEnphase Energy is a leading provider of solar, battery, and electric vehicle charging products, transforming the industry with our innovative technology. As an Accounting Operations Manager, you will play a crucial role in our month-end close accounting operations in the LATAM region.Process month-end close...

  • Technical Account Manager

    hace 1 mes

    Ciudad de México, Ciudad de México Zendesk, Inc. A tiempo completo

    Job DescriptionAt Zendesk, we're looking for a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for crafting and implementing strategies that enable our clients to innovate and transform their customer experience (CX).Key ResponsibilitiesEstablish relationships across all CX teams, both internally...

  • Technical Account Strategist

    hace 2 semanas

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job DescriptionAt Zendesk, we're looking for a skilled Technical Account Strategist to join our team. As a Technical Account Manager, you will become an extension of our customers, crafting and implementing strategies that enable them to innovate and transform their customer experience. You will partner with agents, admins, IT teams, CX Directors, and...

  • Business Development Manager LATAM

    hace 1 semana

    Ciudad de México, Ciudad de México LACROIX A tiempo completo

    Key ResponsibilitiesThe Business Developer mission is to develop sales by prospecting, promoting, and prescribing LACROIX Environment solutions with a rigorous follow-up of the commercial action plan in the LATAM area and special focus on Mexico, Chile, Peru, and Colombia.He/she will work in close coordination with the existing and/or future network of...

  • Account Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Corporativo Lumston A tiempo completo

    Account Manager Job SummaryCorporativo Lumston is seeking an experienced Account Manager to join our team. As an Account Manager, you will play a key role in driving sales growth and customer satisfaction.Main ResponsibilitiesDevelop and maintain strong relationships with existing and potential clients.Identify and pursue new business...

  • Security Solutions Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México TD SYNNEX A tiempo completo

    About the RoleWe are seeking a seasoned Security Solutions Manager to drive strategic growth in LATAM for TD SYNNEX. As a key member of our team, you will be responsible for developing and executing growth plans, building strong relationships with vendors, and identifying opportunities to deliver focused market and brand solutions.Key ResponsibilitiesDevelop...