Customer Service Representative

hace 1 mes


San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

We are a fast-paced and high-energy company that specializes in bringing creative and custom t-shirts to life. Our team is dedicated to providing the highest quality experience and remarkable custom products with the fastest turnaround times.

We are seeking an experienced and bilingual (English) customer service candidate to join our Customer Experience Team. As a key member of our team, you will be responsible for assisting our customers with their inquiries and providing them with the best possible service.

Key Responsibilities:

• Assist customers in navigating our website and creating custom designs
• Provide competitive quotes for customer order requests
• Act as a point of contact between our customers and the company's individual departments
• Complete time-sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs

Requirements:

• True computer proficiency and ability to navigate between systems
• Bilingual - English with 80-90%+ proficiency
• High attention to detail, organization, and multi-tasking skills
• Ability to problem solve and think outside the box
• Associate degree or higher
• Previous experience with custom manufacturing is preferred, but not required
• Knowledge of Salesforce or CRM experience a plus
• Inside sales experience a plus
• Typing 35wpm

Availability:

We are looking for someone to work from Monday to Friday from 11:30 am to 9 pm. This is a full-time on-site job located in Hacienda del Colorado, Tijuana, B.C.



  • San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

    Customer Service Representative Job SummaryWe are seeking a skilled Customer Service Representative to join our team at North American Production Sharing, Inc. in the Manufacturing Industry. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer...


  • San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

    Company OverviewNorth American Production Sharing, Inc. is a fast-paced and dynamic company that specializes in custom apparel production. With a focus on delivering high-quality products and exceptional customer service, we are looking for experienced customer service representatives to join our team.We pride ourselves on being the fastest custom apparel...


  • San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

    Customer Service Representative RoleAbout the Job:We are seeking a skilled Customer Service Representative to join our team at North American Production Sharing, Inc. in the Manufacturing Industry. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving...


  • San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

    We are seeking a highly skilled and bilingual Customer Service Representative to join our Customer Experience Team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Responsibilities: Assist customers with navigating our website and creating custom...


  • San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo

    Job Title: Customer Service Representative Jr.Job SummaryWe are seeking a highly skilled Customer Service Representative Jr. to join our team at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service to our global customers.ResponsibilitiesProcess customer orders and...


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job SummaryAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our valued clients. This role involves handling a variety of customer inquiries, resolving issues, and ensuring that our customers receive the highest level of service.Key ResponsibilitiesAnswer customer inquiries on service...


  • San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

    At North American Production Sharing, Inc., we're on a mission to deliver creative, custom t-shirts to our customers. To achieve this, we're looking for a skilled Customer Service Representative to join our team on a full-time basis, working weekends from 7am to 7pm.Your Role:Help customers navigate our website, create and modify custom designs, and process...


  • San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

    About the RoleWe are seeking an experienced Customer Service Representative to join our team at North American Production Sharing, Inc. as a key member in our customer support operations.The ideal candidate will be responsible for delivering exceptional service to our clients, ensuring timely resolution of issues, and maintaining strong relationships with...


  • San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completo

    At North American Production Sharing, Inc., we pride ourselves on delivering exceptional custom apparel to our customers. To achieve this, we are seeking a skilled and bilingual Customer Service Representative to join our fast-paced team.We are looking for a detail-oriented and driven individual who can assist our customers in navigating our website,...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Key Responsibilities:As a Customer Service Representative at Johnson Controls, you will be responsible for ensuring effective transaction follow-up to guarantee timely delivery of products to customers. This involves order processing, backorder monitoring, and handling customer complaints and non-conformities.Key Skills:Excellent communication and...


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job SummaryAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our valued clients. Your primary goal will be to ensure that every customer interaction is positive and productive, resulting in 100% customer satisfaction.Key ResponsibilitiesAnswer customer inquiries on service features, delivery...


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job SummaryAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service to our valued clients. This role requires strong communication and problem-solving skills, as you will be interacting with customers to resolve issues and provide solutions.Key ResponsibilitiesAnswer customer inquiries and provide...


  • San Juan del Río, Querétaro de Arteaga, México Cronoshare A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team. This role involves responding to customer inquiries, resolving issues, and providing exceptional customer service.Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer complaints and issues in a timely and professional mannerProvide product...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Johnson Controls. As a key member of our customer-facing team, you will be responsible for ensuring seamless order fulfillment and providing exceptional customer service.Key ResponsibilitiesOrder Processing:Input orders into our system, accurately capturing all relevant...


  • San Luis Potosí, San Luis Potosí, México Bosch A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Bosch. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer...


  • San Luis Potosí, San Luis Potosí, México Schweitzer Engineering Laboratories A tiempo completo

    Job SummaryAs a Customer Service Representative at Schweitzer Engineering Laboratories, you will be responsible for providing world-class customer care to both internal and external customers. This role involves engaging in regional customer support activities, including accurate entry of orders, quotes, and RMA's, as well as creation and maintenance of...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Johnson Controls. The successful candidate will be responsible for ensuring effective transaction processing and order coordination.Key Responsibilities- Coordinate order processing, including order input in SAP and management of incoming calls- Monitor customer...


  • San Luis Potosí, San Luis Potosí, México Bosch Group A tiempo completo

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Bosch Group. The successful candidate will be responsible for providing exceptional customer service, analyzing customer demands, and planning production to meet customer requirements.Key Responsibilities:Provide customer service to meet customer expectationsAnalyze...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Key ResponsibilitiesWe are seeking a highly skilled Senior Customer Service Representative to join our team at Johnson Controls.Key Responsibilities:Process customer orders accurately and efficiently, ensuring timely delivery of products.Respond to customer inquiries and complaints in a professional and courteous manner.Collaborate with internal teams to...


  • San Pedro Garza García, Nuevo León, México FedEx A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at FedEx Freight. In this role, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective responses to customer inquiries, ensuring...