Restaurant Team Leader
hace 5 días
About the Role
At Marriott International, we are seeking a skilled Restaurant Team Leader to join our team. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and excellent communication abilities.
Main Responsibilities
- To oversee the daily operations of the restaurant, ensuring seamless service delivery and maintaining high standards of quality and safety.
- To lead a team of staff, providing guidance, training, and coaching to ensure they have the necessary skills and knowledge to perform their duties effectively.
- To inspect grooming and attire of staff, and rectify any deficiencies.
- To complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- To inspect storage areas for organization, use of FIFO, and cleanliness.
- To complete scheduled inventories and stock and requisition necessary supplies.
- To monitor dining rooms for seating availability, service, safety, and well being of guests.
- To complete work orders for maintenance repairs.
- To assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- To follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- To ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- To welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- To speak with others using clear and professional language.
- To develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- To ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- To read and visually verify information in a variety of formats.
- To visually inspect tools, equipment, or machines to identify defects.
- To stand, sit, or walk for an extended period of time or for an entire work shift.
- To move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- To grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- To move through narrow, confined, or elevated spaces.
- To move up and down stairs and/or service ramps.
- To reach overhead and below the knees, including bending, twisting, pulling, and stooping.
PREFERRED QUALIFICATIONS
- Education: High school diploma or equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None.
About Marriott International
We are an equal opportunity employer and believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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