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Customer Sales Representative Professional Jr.
hace 2 meses
About RHI Magnesita
RHI Magnesita is a leading global supplier of refractory products and solutions. We are seeking a dynamic and motivated Customer Sales Representative Professional Jr. to join our team in Monterrey, Nuevo León, MX.
Job Summary
The CSR Professional Jr. will be responsible for developing, managing, and delivering support services to our sales force, including creation and confirmation of orders, direct customer contact, reconciliation orders, warehouse review, and invoicing.
Key Responsibilities
- Assist sales teams with sales reporting and processing orders from customers and resolving complaints
- Advise customers on product shortages, expected delivery dates, price changes, and other relevant information
- Act as liaison between customers, production, and distribution departments
- Select, manage, and train on sales-related systems and databases
- Assist sales teams with individual account and sales territory planning
Requirements
- Bachelor's Degree in international Trade, Business Administration, Supply Chain, International Business, or related field
- 1-3 years' experience in customer service
- Bilingual in Spanish and English required; French is a plus
- Ability to learn quickly, understand business systems, and adapt to urgent requirements
- Proficiency with MS Office Suite, specifically basic Excel skills
- Knowledge in SAP
- Strong verbal and written communication, interpersonal, time management, and problem-solving skills
- Ability to work under pressure with minimal supervision
- High level of accountability, accuracy, and efficiency
- Detail-oriented and highly organized
We Offer
A competitive compensation package, including benefits, bonuses, and opportunities for growth and development.
How to Apply
If you are a motivated and results-driven individual with a passion for sales and customer service, please submit your application, including your resume and cover letter, to [insert contact information].
