Low Voltage Products Customer Support Professional

hace 14 horas


Ciudad Apodaca, Nuevo León, México Abb A tiempo completo

About the Role

The Customer Support Specialist is the first point of contact for Low Voltage products customers and business partners of the Electrification Smart Power division in Apodaca. In this role, using your customer service skills and knowledge, you will aid the sales team by reacting to customer inquiries.

Key Responsibilities:

  • Ensure correct order entry parameters, including RA Keys, sales order costing, item costing, etc.
  • In coordination with project management, support the issuance of commercial bonds for 3rd related parties.
  • Work with GBS to ensure timely collection of invoiced orders.
  • Maintain accurate Division reporting backlog and order received for ABACUS, ensuring all reporting codes are reported correctly.
  • Support administrative and accounting activities, such as creation of ad-hoc journal entries and approval of purchase orders.

Requirements

  • Bachelor's Degree in Finance, Accounting, Business, or a related field.
  • 2 years of experience in similar positions.
  • Previous experience working with Manufacturing, Cost Accounting, and Finance.
  • Proficient with ERP (SAP) FICO Model.
  • Advanced English level.

About ABB

ABB is a global leader in electrification and automation technologies. We aim to drive diversity and inclusion across all dimensions, creating a workplace where everyone feels valued and empowered to contribute.

Estimated Salary: $60,000 - $80,000 per year



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