Bilingual Sales Representative

hace 4 semanas


Tlalnepantla, México AT&T A tiempo completo

Job Summary:

We are seeking a highly skilled Bilingual Sales Representative to join our team at AT&T. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales support to our business customers.

Key Responsibilities:

  • Provide world-class support to our business customers, addressing any account-related concerns and finding product and service solutions that meet their needs.
  • Identify growth opportunities for our business customers, integrating additional lines or services into their accounts to bolster their business expansion.
  • Develop strong relationships with customers, understanding their needs and providing personalized solutions.
  • Gain proficiency in a variety of offerings, including Telephone Services, hotspots, wireless devices, DIRECTV, Internet solutions, and business systems.
  • Specialize in enhancing customer plans through upgrades, package modifications, and the introduction of new services.

Requirements:

  • Advanced English fluency to effectively communicate with U.S. customers.
  • At least 1 year of sales experience with outstanding communication skills and the ability to build positive customer relationships.
  • Experience using personal computers and Microsoft Office products to research information and support customers while talking to them on the phone.
  • Availability to train and work 40 hours across 5 days of the week within our operating hours of 7:00 AM to 6:30 PM CST, Monday to Saturday, accommodating Daylight Saving Time and holidays.

What We Offer:

  • Competitive monthly base salary of MXN$18,000.
  • Average monthly bonus of MXN $8,000, when you meet your sales and service targets.
  • Monthly Grocery vouchers MXN $1,519 every 14 days.
  • Monthly Restaurant vouchers MXN $1,216 every 14 days.

Additional Perks:

  • Life Insurance.
  • 15 days of Christmas Bonus.
  • Vacation days, plus three personal days, onsite medical and more.
  • 50% discount on five lines of AT&T Wireless service.
  • Paid training starting from the first day.

Work Environment:

This is a non-remote position, requiring you to work in our offices starting on your first day of training.



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