Senior User Researcher

hace 5 días


Ciudad de México, Ciudad de México Aspen Technology A tiempo completo

About AspenTech

AspenTech is a leading provider of industrial software that enables companies to optimize their operations and make data-driven decisions. Our team is passionate about innovation and customer success.

The Role

We are seeking a Senior User Researcher to join our team of design-thinking UX professionals. As a Senior User Researcher, you will partner with product management, engineering, and design to build deep user understanding and empathy. You will go deep into the problem space and support business decisions with factual understanding of user needs and expectations.

Your Impact

  • Lead generative research to define problem spaces using interviews, ethnography, and data mining for specified products.
  • Perform research operations activities such as screening and inviting users to research studies.
  • Support product designers with validation activities, such as usability testing.
  • Facilitate webinars and workshops to evangelize user research within the organization and externally.
  • Help establish and document company-wide user research standards and templates.

What You'll Need

  • A degree in human-centered design, computer science, research, psychology, or a related field.
  • 4+ years of proven experience performing user research for software products.
  • Expert understanding of user research methodologies.
  • Expertise in user research processes, including planning, feedback collection, data analysis, and insights delivery.
  • Curious and empathetic listening skills.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • English fluency (written and verbal) is required.
  • A working knowledge of US companies is a plus.

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