IT Support Specialist

hace 2 meses


Monterrey, Nuevo León, México Fixity Technologies A tiempo completo

**About the Role**

We are seeking an experienced IT Support Specialist to join our team at Fixity Technologies.

**What You'll Do**:

As an IT Support Specialist, you will be responsible for providing top-notch support to our end-users. Your primary focus will be on resolving technical issues and queries in a timely and efficient manner.

You will act as the single point of contact for end-users, ensuring that their issues are properly documented and escalated when necessary.

In this role, you will also collaborate with third-party vendors to coordinate and troubleshoot issues related to account administration, access, and other technical matters.

**Key Responsibilities:**

  • Provide Level 1 support for end-user issues and convey resolutions to end-user queries
  • Resolve technical issues and queries in a timely and efficient manner
  • Act as the single point of contact for end-users
  • Collaborate with third-party vendors to resolve technical issues

**Requirements:**

To be successful in this role, you must have:

  • Overall, 2-3 years of work experience in a technical support environment
  • Excellent knowledge of Windows Active Directory and troubleshooting
  • Good understanding of O365 support, including Outlook, Intune, OneDrive, and MFA configuration and troubleshooting
  • Strong problem-solving skills and attention to detail
  • Excellent communication and interpersonal skills

**What We Offer:**

We offer a competitive salary range of $30,000 - $32,000 per month, plus benefits and opportunities for career growth.

**Work Environment:**

This is a full-time position, working 8 hours a day, 24/7, with shift rotation.


  • IT Support Specialist

    hace 2 meses


    Monterrey, Nuevo León, México Weir Group A tiempo completo

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Weir Group in Monterrey, Mexico. As a key member of our Service Management function, you will play a critical role in delivering exceptional end-user services to our business.The ideal candidate will have a strong background in IT support, with experience working in a level...


  • Monterrey, Nuevo León, México Chubb Ina Holdings Inc. A tiempo completo

    Job SummaryWe are seeking a highly motivated and skilled Technical IT Support Specialist to join our team at Chubb Ina Holdings Inc.


  • Monterrey, Nuevo León, México Axen A tiempo completo

    We are Axen, a leading IT consulting company with over 25 years of experience in providing expert solutions to our clients.About the RoleAs an IT Support Quality Assurance Specialist, you will be responsible for managing projects, collecting feedback from regional teams, ensuring the quality of AMS support, and maintaining application standards.Key...


  • Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    Azka It Consulting is a Mexican company dedicated to connecting top IT talent with leading companies in Latin America and the United States.We are seeking a highly skilled Technical Support Specialist to join our team.Job OverviewThe ideal candidate will possess excellent technical skills, effective communication abilities, and a strong problem-solving...


  • Monterrey, Nuevo León, México Lego A tiempo completo

    We're seeking a skilled IT student to join our Walkup Service Product Team as a support specialist.As an IT End-user support team, we're responsible for providing proactive and value-adding services to our partners. We work closely with various Agile Methodologies to deliver high-quality support.Our ideal candidate will be part of a dynamic and inclusive...


  • Monterrey, Nuevo León, México Emerson A tiempo completo

    Job OverviewThis role is a fantastic opportunity to join Emerson as an IT Infrastructure Specialist. In this position, you will be responsible for ensuring the optimal support of end-users within agreed service levels.We are looking for an individual with a strong understanding of IT infrastructure and a passion for delivering exceptional service. If you...

  • IT Support Specialist

    hace 6 días


    Monterrey, Nuevo León, México Ikraft Solutions A tiempo completo

    Job SummaryWe are seeking an IT Support Specialist to join our team at Ikraft Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients, resolving issues efficiently, and ensuring their systems run smoothly.About the RoleThis full-time position offers a competitive salary of $18,000 -...


  • Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    Azka It Consulting seeks an IT License Management Specialist to lead our team in managing IT licenses and operations.**About Us**: As a Mexican company, we connect top IT talent with Latin American and US companies. Our goal is to provide innovative solutions for our clients' needs.**Job Summary**: We are looking for a highly skilled IT License Management...

  • IT Support Specialist

    hace 1 semana


    Monterrey, Nuevo León, México Segoso Caribbean A tiempo completo

    We are seeking an experienced IT Support Specialist to join our team at Segoso Caribbean.The estimated salary for this role is $60,000 - $80,000 per year, depending on experience and location.About the JobThis is a full-time position requiring a 40-hour onsite work week. However, flexibility to work outside of standard office hours to perform...


  • Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    **Job Summary**Azka It Consulting seeks a skilled IT Cyber Defense Specialist to join our team. As a Cyber Defense Specialist, you will be responsible for identifying IT security deviations and enforcing necessary measures.Key Responsibilities:• Identify IT security relevant deviations and enforce necessary measures.• Identify and document recognized...


  • Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    Azka It Consulting, a prominent IT consulting firm in Mexico, seeks to connect top talent with leading Latin American and US companies.We are currently looking for an exceptional **IT Service Desk Agent - Portuguese** candidate.The ideal candidate will be responsible for all activities related to the IT Service Desk, including but not limited to answering...

  • IT Support Specialist

    hace 2 meses


    Monterrey, Nuevo León, México Epicor A tiempo completo

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Epicor Software. As a Technical Solutions Provider, you will play a critical role in delivering exceptional customer experiences and driving business growth.Your Responsibilities:Provide timely and effective technical support to clients via remote testing, support, and...


  • Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    At Azka It Consulting, we are seeking an IT License Management Specialist to join our team.The ideal candidate will have a bachelor's degree in an IT-related field or commerce and possess excellent knowledge of SAP, particularly MM and FI, as well as Office365, especially Excel.We value independent working styles, strong communication skills, and precision...


  • Monterrey, Nuevo León, México Polaris Inc. A tiempo completo

    About the RoleWe are seeking an experienced IT Infrastructure Deployment and Support Specialist to join our team at Polaris Inc. The ideal candidate will have a strong background in deploying and supporting systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment.Job SummaryThe IT...


  • Monterrey, Nuevo León, México Polaris Inc. A tiempo completo

    About Polaris Inc.As a global leader in the powersports industry, Polaris Inc. has been empowering people to discover the joy of being outdoors since 1954. Our commitment to innovation and customer satisfaction drives us to pioneer product breakthroughs and enriching experiences.We take pride in our diverse portfolio of high-quality products, including...


  • Monterrey, Nuevo León, México Uniteller A tiempo completo

    **Job Overview:**We are seeking a skilled IT Systems Support Specialist to join our team at UniTeller de México. This is an exciting opportunity for individuals who enjoy working with computer hardware and software, providing top-notch technical support to our employees.**Estimated Salary:** 18,000 - 23,000 MXN per month.**Responsibilities:**Create user...


  • Monterrey, Nuevo León, México Agile Global Solutions A tiempo completo

    We are seeking a dedicated French Service Desk Technician to enhance our IT support team at Agile Global Solutions. This role is responsible for providing high-quality IT support services in French and English, ensuring efficient troubleshooting and resolution of technical issues for our clients.Key Responsibilities:Respond promptly to incoming service desk...


  • Monterrey, Nuevo León, México Perficient, Inc A tiempo completo

    Job OverviewWe are seeking an experienced IT Infrastructure Management Specialist to join our team in Monterrey.The IT Infrastructure Management Specialist is responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical...


  • Monterrey, Nuevo León, México Polaris Inc. A tiempo completo

    Job DescriptionAt Polaris Inc., we are driven by innovation and a passion for delivering exceptional products and experiences. Our agile working environment empowers employees to take on challenging assignments and roles with elevated responsibility.This role is part of our IT Client Support team, responsible for deploying and supporting systems and...


  • Monterrey, Nuevo León, México Ntt Data Services A tiempo completo

    Company OverviewNtt Data Services is a leading global innovator of business and technology services. With over $30 billion in revenue, we serve 75% of the Fortune Global 100 companies and are committed to helping clients innovate, optimize, and transform for long-term success.We have diverse experts in more than 50 countries and a robust partner ecosystem of...