Service Delivery Manager
hace 4 semanas
Key Responsibilities
As a Service Delivery Manager at NSC Global, you will be responsible for coordinating all resources of the tower, including off-shore teams. Your role will involve orchestrating end-to-end services for involved towers, managing cooperation between towers to ensure standard methods and tools are used, and ensuring account-specific processes are applied at all relevant scopes.
Qualifications
- College/University degree in IT or 5-7 years of equivalent working experience
- Portal, virtualization, application database, or hardware knowledge
- Solution Architect 3-5 years, ITL Foundations, Project Management
- CRM Experience
- Experience in Hardware and Software Migration is an asset
-
IT Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoService Delivery ManagerA service delivery manager at Nuvit Service is responsible for ensuring seamless service delivery to clients. They lead project teams, resolve reliability issues, monitor progress, track KPIs, and manage budgets.Key Responsibilities* Manage client relationships, exceed expectations* Single point of escalation for service-related...
-
IT Service Delivery Director
hace 3 semanas
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoIT Service Delivery ManagerA service delivery manager is responsible for ensuring seamless delivery of services to clients of Nuvit Service. Key responsibilities include leading project teams, resolving reliability issues, monitoring progress, tracking KPIs, and managing budgets.Key ActivitiesManage client relationships, exceeding expectationsSingle point of...
-
Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México NSC Global A tiempo completoJob Title: Service Delivery ManagerNSC Global is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for coordinating all resources of the tower, including off-shore teams, to ensure seamless service delivery.Responsibilities:Coordinate tower resources, including off-shore teams,...
-
IT Service Delivery Expert
hace 5 días
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob SummaryA seasoned IT professional is required to oversee the delivery of services to clients. As an IT Service Delivery Manager at Nuvit Service, you will be responsible for leading project teams, resolving reliability issues, and monitoring progress.Key Responsibilities:* Develop and maintain strong relationships with clients, ensuring their...
-
Service Delivery Manager
hace 4 semanas
Ciudad de México, Ciudad de México Adenza A tiempo completoAt Adenza, we are seeking a skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for providing best-in-class service to our clients, ensuring that our cloud-based solutions meet their needs and expectations.**Key Responsibilities:**Generate service reports in line with the Service Management...
-
Service Delivery Manager
hace 2 semanas
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob OverviewWe are seeking a skilled Service Delivery Manager to join our team at Publicis Sapient. As a key member of our service delivery team, you will play a pivotal role in ensuring the successful delivery of our services to clients while maintaining strong relationships and driving continuous improvement.Your Key ResponsibilitiesManage and nurture...
-
Service Delivery Excellence Manager
hace 3 días
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoAre you a results-driven professional with a passion for delivering exceptional service to clients? We're seeking an experienced Service Delivery Excellence Manager to join our team at Publicis Sapient.Salary: $120,000 - $180,000 per yearAbout the RoleAs a Service Delivery Excellence Manager, you will play a pivotal role in ensuring the successful delivery...
-
Senior Manager, Service Delivery Lead
hace 1 mes
Ciudad de México, Ciudad de México TeleTech Holdings, Inc. A tiempo completoJob Title: Senior Manager, Service DeliveryAre you a seasoned leader looking to take your career to the next level? We're seeking a Senior Manager, Service Delivery to join our team at TeleTech Holdings, Inc. in Mexico City.About the RoleAs a Senior Manager, Service Delivery, you will be responsible for leading a team of managers to achieve company and...
-
DevOps Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob SummaryWe are seeking a highly skilled DevOps Service Delivery Manager to join our team at Publicis Sapient. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our cloud-based services to our clients.Key ResponsibilitiesClient Relationship Management: Develop and maintain strong relationships with our...
-
DevOps Service Delivery Manager
hace 3 semanas
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob SummaryWe are seeking a skilled DevOps Service Delivery Manager to lead our cloud infrastructure and service delivery team at Publicis Sapient. As a key member of our technology organization, you will be responsible for delivering high-quality services to our clients while maintaining a strong focus on customer satisfaction and relationship...
-
Global Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México Gem A tiempo completoGlobal Service Delivery ManagerCome be part of a global company that values flexibility and work-life balance. As a Global Service Delivery Manager, you will be responsible for managing client relationships, ensuring exceptional service and support, and identifying growth opportunities. You will oversee client portfolios, drive satisfaction, and contribute...
-
Service Delivery Manager
hace 4 semanas
Ciudad de México, Ciudad de México NSC Global A tiempo completoJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at NSC Global. The successful candidate will be responsible for coordinating all resources of the tower, including off-shore, and orchestrating end-to-end services for involved towers.Key ResponsibilitiesCoordinate all resources of the tower, including off-shoreOrchestrate...
-
Service Delivery Expert
hace 1 semana
Ciudad de México, Ciudad de México Vision-Box A tiempo completoService Delivery Manager RoleAs a key member of our team, you will be responsible for overseeing the delivery of contracted services to our clients, ensuring that they meet their requirements and are delivered on time.Key responsibilities include managing the delivery of maintenance and IT services, serving as the primary point of contact for clients, and...
-
DevOps Service Delivery Manager
hace 4 semanas
Ciudad de México, Ciudad de México Publicis Groupe A tiempo completoAs a key member of our team at Publicis Groupe, you will play a pivotal role in ensuring the maintenance and efficiency of our DevOps cycle, identifying opportunities for improvement, and driving continuous service delivery excellence for our clients.Key Responsibilities:Manage client relationships, oversee service performance, and ensure that our technical...
-
IT Service Delivery Manager
hace 6 días
Ciudad de México, Ciudad de México NSC Global A tiempo completoJob DescriptionThis role is responsible for coordinating resources across multiple locations, ensuring the delivery of high-quality services to clients. The ideal candidate will have a strong background in IT and project management.Responsibilities:Coordinate all aspects of service delivery, including resource allocation and workflow management.Develop and...
-
Service Delivery Expert
hace 1 semana
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoAbout the RoleWe are seeking a highly skilled Service Delivery Expert - ITIL to join our team in Mexico. As an Account Service Manager, you will oversee and facilitate ITIL based service support and technical account management.Responsibilities:Manage and oversee service delivery processes, including incident management, problem management, request...
-
IT Service Delivery Specialist
hace 4 días
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoAbout the RoleAs an Account Service Manager at NTT DATA, you will oversee and facilitate ITIL-based service support and technical account management. This role involves coordination of incident ownership and client account management on a 24/7 basis.Key ResponsibilitiesThis position requires the management and oversight of service delivery processes,...
-
Operations Service Delivery Manager
hace 2 días
Ciudad de México, Ciudad de México Trax A tiempo completoAbout TraxTrax is a leading provider of retail technology solutions, empowering brands and retailers to create exceptional shopping experiences. With a global presence in over 90 countries, Trax's innovative platform enables real-time insights into in-store performance, driving revenue opportunities and customer satisfaction.Job OverviewWe are seeking an...
-
Senior Manager, Service Delivery Lead
hace 3 semanas
Ciudad de México, Ciudad de México TeleTech Holdings, Inc. A tiempo completoJob Description - Senior Manager, Service DeliveryAs a Senior Manager - Service Delivery, you will be responsible for leading and mentoring a team of managers to ensure they are on track to meet goals and motivate their teams. You will work to find answers, resolve issues, provide feedback, and escalate to the next level of support while ensuring quality...
-
Service Delivery Director
hace 4 semanas
Ciudad de México, Ciudad de México Amex A tiempo completoService Delivery Director**Overview:**The Director of Service Delivery Management will be responsible for overseeing the technical operations and support for American Express Digital Workplace products and services across the LAC region. This role will play a critical role in ensuring the successful delivery of digital workplace solutions and driving...