IT Service Delivery Manager

hace 6 días


Ciudad de México, Ciudad de México NSC Global A tiempo completo
Job Description

This role is responsible for coordinating resources across multiple locations, ensuring the delivery of high-quality services to clients. The ideal candidate will have a strong background in IT and project management.

Responsibilities:
  • Coordinate all aspects of service delivery, including resource allocation and workflow management.
  • Develop and implement strategies to improve service quality and reduce costs.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
  • Evaluate and manage service requests to ensure timely completion.
  • Identify and mitigate potential risks and issues that may impact service delivery.
Qualifications

To be successful in this role, you will need:

  • A degree in IT or a related field, or equivalent experience.
  • Strong knowledge of IT systems and technologies, including virtualization, application databases, and hardware.
  • Experience in solution architecture, project management, and CRM systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Estimated Salary:

$80,000 - $110,000 per year, depending on location and experience.



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