IT Service Delivery Manager
hace 6 días
This role is responsible for coordinating resources across multiple locations, ensuring the delivery of high-quality services to clients. The ideal candidate will have a strong background in IT and project management.
Responsibilities:- Coordinate all aspects of service delivery, including resource allocation and workflow management.
- Develop and implement strategies to improve service quality and reduce costs.
- Collaborate with cross-functional teams to ensure seamless delivery of services.
- Evaluate and manage service requests to ensure timely completion.
- Identify and mitigate potential risks and issues that may impact service delivery.
To be successful in this role, you will need:
- A degree in IT or a related field, or equivalent experience.
- Strong knowledge of IT systems and technologies, including virtualization, application databases, and hardware.
- Experience in solution architecture, project management, and CRM systems.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
$80,000 - $110,000 per year, depending on location and experience.
-
IT Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoService Delivery ManagerA service delivery manager at Nuvit Service is responsible for ensuring seamless service delivery to clients. They lead project teams, resolve reliability issues, monitor progress, track KPIs, and manage budgets.Key Responsibilities* Manage client relationships, exceed expectations* Single point of escalation for service-related...
-
IT Service Delivery Director
hace 3 semanas
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoIT Service Delivery ManagerA service delivery manager is responsible for ensuring seamless delivery of services to clients of Nuvit Service. Key responsibilities include leading project teams, resolving reliability issues, monitoring progress, tracking KPIs, and managing budgets.Key ActivitiesManage client relationships, exceeding expectationsSingle point of...
-
IT Service Delivery Expert
hace 5 días
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob SummaryA seasoned IT professional is required to oversee the delivery of services to clients. As an IT Service Delivery Manager at Nuvit Service, you will be responsible for leading project teams, resolving reliability issues, and monitoring progress.Key Responsibilities:* Develop and maintain strong relationships with clients, ensuring their...
-
Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México NSC Global A tiempo completoJob Title: Service Delivery ManagerNSC Global is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for coordinating all resources of the tower, including off-shore teams, to ensure seamless service delivery.Responsibilities:Coordinate tower resources, including off-shore teams,...
-
Service Delivery Manager
hace 4 semanas
Ciudad de México, Ciudad de México NSC Global A tiempo completoKey ResponsibilitiesAs a Service Delivery Manager at NSC Global, you will be responsible for coordinating all resources of the tower, including off-shore teams. Your role will involve orchestrating end-to-end services for involved towers, managing cooperation between towers to ensure standard methods and tools are used, and ensuring account-specific...
-
Senior IT Project Manager
hace 3 días
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob SummaryWe are seeking a highly skilled Senior IT Project Manager to lead our technology projects and drive business growth. As a key member of our team, you will be responsible for managing the entire project lifecycle from definition to implementation.About Nuvit ServiceNuvit Service is a leading provider of innovative solutions in the IT industry. Our...
-
Service Delivery Manager
hace 4 semanas
Ciudad de México, Ciudad de México Adenza A tiempo completoAt Adenza, we are seeking a skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for providing best-in-class service to our clients, ensuring that our cloud-based solutions meet their needs and expectations.**Key Responsibilities:**Generate service reports in line with the Service Management...
-
Service Delivery Manager
hace 2 semanas
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob OverviewWe are seeking a skilled Service Delivery Manager to join our team at Publicis Sapient. As a key member of our service delivery team, you will play a pivotal role in ensuring the successful delivery of our services to clients while maintaining strong relationships and driving continuous improvement.Your Key ResponsibilitiesManage and nurture...
-
IT Service Delivery Specialist
hace 4 días
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoAbout the RoleAs an Account Service Manager at NTT DATA, you will oversee and facilitate ITIL-based service support and technical account management. This role involves coordination of incident ownership and client account management on a 24/7 basis.Key ResponsibilitiesThis position requires the management and oversight of service delivery processes,...
-
Service Delivery Manager
hace 4 semanas
Ciudad de México, Ciudad de México NSC Global A tiempo completoJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at NSC Global. The successful candidate will be responsible for coordinating all resources of the tower, including off-shore, and orchestrating end-to-end services for involved towers.Key ResponsibilitiesCoordinate all resources of the tower, including off-shoreOrchestrate...
-
Service Delivery Expert
hace 1 semana
Ciudad de México, Ciudad de México Vision-Box A tiempo completoService Delivery Manager RoleAs a key member of our team, you will be responsible for overseeing the delivery of contracted services to our clients, ensuring that they meet their requirements and are delivered on time.Key responsibilities include managing the delivery of maintenance and IT services, serving as the primary point of contact for clients, and...
-
Service Delivery Excellence Manager
hace 3 días
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoAre you a results-driven professional with a passion for delivering exceptional service to clients? We're seeking an experienced Service Delivery Excellence Manager to join our team at Publicis Sapient.Salary: $120,000 - $180,000 per yearAbout the RoleAs a Service Delivery Excellence Manager, you will play a pivotal role in ensuring the successful delivery...
-
Technical IT Service Delivery Specialist
hace 1 semana
Ciudad de México, Ciudad de México Novo Nordisk AS A tiempo completoAbout Novo Nordisk A/SNovo Nordisk A/S is a leading global healthcare company that specializes in the discovery, development, and manufacturing of innovative pharmaceuticals and biotechnology products.SalaryThe estimated annual salary for this position is between $80,000 to $120,000 depending on qualifications and experience.Job DescriptionWe are seeking an...
-
IT Project Manager
hace 4 semanas
Ciudad de México, Ciudad de México SimCorp A tiempo completoJob Title: ADC Delivery Manager/IT Project ManagerAbout the Role:We are seeking a highly skilled ADC Delivery Manager/IT Project Manager to join our team at SimCorp. As a key member of our ADC Project Delivery Team, you will be responsible for the successful initiation, planning, design, execution, monitoring, control, and closure of ADC Work Package...
-
Senior Manager, Service Delivery Lead
hace 1 mes
Ciudad de México, Ciudad de México TeleTech Holdings, Inc. A tiempo completoJob Title: Senior Manager, Service DeliveryAre you a seasoned leader looking to take your career to the next level? We're seeking a Senior Manager, Service Delivery to join our team at TeleTech Holdings, Inc. in Mexico City.About the RoleAs a Senior Manager, Service Delivery, you will be responsible for leading a team of managers to achieve company and...
-
DevOps Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob SummaryWe are seeking a highly skilled DevOps Service Delivery Manager to join our team at Publicis Sapient. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our cloud-based services to our clients.Key ResponsibilitiesClient Relationship Management: Develop and maintain strong relationships with our...
-
DevOps Service Delivery Manager
hace 3 semanas
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob SummaryWe are seeking a skilled DevOps Service Delivery Manager to lead our cloud infrastructure and service delivery team at Publicis Sapient. As a key member of our technology organization, you will be responsible for delivering high-quality services to our clients while maintaining a strong focus on customer satisfaction and relationship...
-
Global Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México Gem A tiempo completoGlobal Service Delivery ManagerCome be part of a global company that values flexibility and work-life balance. As a Global Service Delivery Manager, you will be responsible for managing client relationships, ensuring exceptional service and support, and identifying growth opportunities. You will oversee client portfolios, drive satisfaction, and contribute...
-
Service Delivery Expert
hace 4 semanas
Ciudad de México, Ciudad de México Edenred Italia S.r.l. A tiempo completoService Delivery ExpertAre you looking for a challenging role that will allow you to make a real impact on a global scale? Look no further than this Service Delivery Expert position at Edenred Italia S.r.l.We are seeking a highly skilled and experienced Service Delivery Expert to join our team in Bucharest, Romania. As a Service Delivery Expert, you will be...
-
IT Service Compliance Manager
hace 3 días
Ciudad de México, Ciudad de México MEX Labcorp Clinical Development, S. de R.L. de C.V. A tiempo completoAs a leading global contract research organization, we provide pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. With a workforce of over 19,000 staff conducting operations in more than 90 countries, we transform drug and device...