Customer Service Specialist for Laboratory Equipment

hace 2 semanas


Ciudad de México, Ciudad de México Peak Scientific A tiempo completo

Peak Scientific, a leading manufacturer of laboratory gas generators, is seeking an experienced Field Service Technician to join their team in Mexico.

The ideal candidate will have exceptional customer service skills and experience working with pressure systems, electronics, hydraulics, and mechanical systems.

This role involves extensive travel around the region, requiring a flexible approach to work and a valid license and vehicle.

We offer a competitive package, including a salary range of $60,000 - $80,000 per year, as well as opportunities for career growth and development within our expanding international company.

Key responsibilities include:

  • Providing prompt and efficient service to customers, including routine maintenance, emergency repairs, installations, and training.
  • Submitting accurate and detailed service reports at the end of each week or as requested by the office.
  • Maintaining and replenishing personal stock of parts, as well as conducting inventory checks as required.
  • Ensuring effective communication and collaboration with other Peak departments to deliver exceptional customer support.

A successful candidate will possess:

  • Experience working in a fast-paced environment with minimal supervision.
  • Excellent practical skills and a methodical approach to problem-solving.
  • Ability to work under pressure against tight deadlines.
  • Fluency in English and Spanish.

We are an award-winning company with a strong reputation in the marketplace, exporting 90% of our sales to over 126 countries. If you have what it takes to thrive in a dynamic and growing organization, we encourage you to apply.


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