Training and Development Specialist
hace 1 día
About Us
At Printful, we value integrity and open, transparent relationships that allow us to grow as individuals, as teams, and as a company. Our work environment is exciting and challenging, with opportunities to improve ourselves and learn something new every day.
Our Benefits Include:
• Food provided
• Work-from-home days
• Growth opportunities
• Wellness programs
• Relaxed atmosphere
• Regular social events
We're looking for a CS Training and Learning Specialist to join our team. In this role, you'll provide efficient training for our CS Representatives and help manage the Printful customer experience.
Responsibilities:
• Effectively train CS teammates on various topics, including new hire training and onboarding, refresher training
• Maintain a knowledge base of all Printful processes and products
• Produce, update, and deliver training documentation
• Oversee new hire training assignments
• Perform CS and training efficiency reviews
• Inform teammates about CS and training process changes
• Consult and support team leaders with specific training needs
• Follow Customer Support trends and best practices to integrate valuable aspects into the training process
Requirements:
• High school or equivalent (preferred)
• Training experience (required)
• English and Spanish language proficiency (required)
Pay: $4,500.00 per week
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