Technical Support Specialist

hace 6 días


Guadalajara, Jalisco, México Ntt Data, Inc. A tiempo completo

We are seeking a skilled Desktop Support Analyst-Field Tech to join our team in Guadalajara, Mexico. As a member of our team, you will perform advanced troubleshooting and repair on desktops, notebooks, and printers, as well as provide technical feedback to improve service delivery.

About the Role:

  • You will be responsible for performing troubleshooting, parts replacement, system upgrades, and repairs on desktops, notebooks, and printers.
  • You will use advanced tools and technical knowledge to remediate client problems and conduct scheduled installations.
  • You will provide technical feedback on technical process issues to improve overall service delivery.
  • You may act as a team lead at times and coach team members.
  • You will require proficiency in Windows operating system environment and knowledge of Linux/Unix operating systems may be required.

About NTT DATA:

NTT DATA is a global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. Our services include business and technology consulting, data and artificial intelligence, industry solutions, and application development and management.

Benefits:

  • A competitive salary ranging from $45,000 to $65,000 per year.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • A generous retirement plan with company match.
  • Ongoing training and professional development opportunities.

Ntt Data, Inc. is an Equal Opportunity Employer.



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