Virtual Scheduling Specialist
hace 1 mes
Sofia Health seeks a highly organized and detail-oriented Virtual Scheduling Specialist to coordinate virtual yoga and fitness classes.
Key Responsibilities:
- Coordinate and schedule virtual classes based on instructor availability and customer demand.
- Ensure a well-balanced and diverse class schedule to cater to various fitness levels and preferences.
- Collaborate with instructors to create and maintain an up-to-date class calendar.
Instructor Liaison:
Communicate regularly with instructors to confirm availability, update schedules, and address any scheduling conflicts.
Customer Support:
Respond promptly to customer inquiries related to class schedules, cancellations, and any other scheduling-related concerns.
Quality Assurance:
Monitor virtual classes to ensure they start and end on time, and address any technical issues promptly.
Data Management:
Maintain accurate records of class schedules, instructor availability, and participant attendance.
Marketing Collaboration:
Collaborate with the marketing team to promote upcoming classes and events through various channels.
Qualifications:
Fluency in English (written and spoken) is essential.
Previous experience in scheduling or administrative roles, preferably in the fitness or wellness industry.
Excellent organizational and time-management skills.
Strong communication skills, both written and verbal in English.
Familiarity with virtual communication tools and platforms.
Passion for health, fitness, and promoting well-being.
We Offer:
Flexible working hours
Remote work
Continuous training and development
Competitive compensation
All hires begin with a short trial period during which the individual's competence, aptitude, and experience will be assessed.
We hire people willing to do whatever it takes to help the team succeed.
Experience:
scheduler: 1 year (required)
Language:
English (required)
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