Branch Banking Operations Manager
hace 1 mes
About the Role:
We are seeking a highly skilled and experienced Branch Banking Operations Manager to join our team at Flagstar Bank. The successful candidate will be responsible for driving branch revenue growth, operational integrity, and client experience excellence.
Key Responsibilities:
- Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income). Actively seek and deliver the right client introductions to the right team members to achieve growth targets and execute successful sales initiatives.
- Sales Leadership and Coaching: Support in the coaching, development, and mentorship of team members. Actively support the execution of partner-produced sales and marketing initiatives. Reinforce training, development, and coaching to branch teams on our mission and how to effectively engage with communities and customers to deliver against performance targets.
- Client Experience: Deliver client engagement and education using available tools and systems. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
- Risk Management: Identify and mitigate reputational, regulatory, employee, and client risks by helping team members understand and adhere to applicable bank policies and regulations. Meet operational excellence standards.
Requirements:
- High School/High School Equivalency (GED, HiSET, TASC) or Foreign Equivalent required
- 3+ years of overall branch sales experience required
- May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation
- Undergraduate Degree (4 years or equivalent) preferred
- Experience in a leadership role preferred
Estimated Salary Range: $23.73 - $30.26 - $36.78 per hour
About Flagstar Bank:
Flagstar Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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