Senior Service Operations Director for Consumer Hardware

hace 11 horas


Xico, México Google A tiempo completo

About the Role

We're seeking a seasoned Program Manager to lead complex projects and drive strategic initiatives at Google. This role offers an exciting opportunity to make a meaningful impact on our consumer hardware service operations.

The Ideal Candidate

To succeed in this position, you'll need to have:

  • Bachelor's degree or equivalent practical experience
  • At least 5 years of experience in program or project management
  • Experience working with consumer-facing products and cross-functional teams

Responsibilities

You'll be responsible for:

  • Building and managing Google's consumer hardware service operations aligned with our global strategy
  • Leading relationships with local vendors to ensure performance and timeline goals are met
  • Owning customer experience, operational performance, and financial results in the country
  • Collaborating across teams to develop innovative programs for customer returns and repair
  • Tracking performance metrics and conducting regular business reviews

What We Offer

As a Program Manager at Google, you'll enjoy:

  • A competitive estimated salary of $175,000 - $225,000 per year
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • Access to cutting-edge technology and tools

Diversity, Equity, and Inclusion

At Google, we're committed to creating a workplace that reflects the diversity of our users. We strive to cultivate a sense of belonging and inclusion for all employees.

Equal Employment Opportunity

Google is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.



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