Regional Operations Management Professional

hace 2 semanas


Guadalajara, Jalisco, México Lime A tiempo completo

Lime, the world's largest shared electric vehicle company, is revolutionizing transportation by making it shared, affordable and carbon-free. Our mission has powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips.

We are seeking a data-driven and hands-on professional to join our Mexico Operations team as an Operations Coordinator. This role offers an excellent opportunity to shape the future of mobility in Guadalajara by enhancing our fleet, coordinating teams in the warehouse and field, and understanding local rider needs.

Key Responsibilities:

  • Hire, train, and coach Mechanics and Fleet Support staff responsible for deploying and retrieving shared electric vehicles
  • Create a safe, compliant, and efficient warehouse environment supplying operational fleets for Guadalajara
  • Develop new processes and best practices to drive operational excellence within the warehouse
  • Partner cross-functionally on operations projects identifying expansion opportunities in your region(s)
  • Define and monitor KPIs measuring profitability, revenue, and operational performance of your market(s)
  • Provide complaint management and customer incident investigation support
  • Collaborate with the local Government Relations representative managing key Legal, Regulatory, and Safety issues
  • Maintain positive relationships between customers, regulators/city officials, employees, and Lime management

About You:

  • 1-3 years of professional work experience; ideally 1+ year in an Operations position
  • Experience leading teams or groups preferred
  • Familiarity with the Guadalajara region and ability to anticipate operational needs and challenges
  • Grit and entrepreneurial spirit with the ability to work in an ambiguous environment
  • High-energy decision maker with the ability to make data-based decisions and focus on costs
  • Verbal and written English language skills, fluency a bonus
  • Familiarity with Excel and Google Sheets, with the ability to navigate and draw inferences from data
  • Excellent communication and stakeholder management skills
  • Valid driver license and acceptable Driving Record

Benefits:

  • $65,000 - $75,000 per year, depending on experience
  • Competitive salary, performance-based annual bonus, and pre-IPO equity
  • Health and wellness offerings for all team members starting day one, including access to top-tier fitness and mindfulness apps
  • Flexible vacation policies with ample paid holidays tailored to country of residence
  • Fully-paid leave following the birth or adoption of a child and financial, medical, and educational support for pursuing parenthood
  • Support for retirement and financial goals with unlimited access to financial advisors
  • Unlimited, complimentary use of our vehicles in hundreds of cities around the world
  • Professional growth opportunities through quarterly learning days and top-tier tools
  • Culture of belonging with Employee Resource Groups engaging and promoting cultural awareness and DEI training across all functions
  • Consistent recognition of great work through meaningful rewards and career advancements

Lime is an Equal Opportunity Employer dedicated to hiring and developing the most talented and globally diverse team, which includes individuals with different backgrounds, abilities, identities, and experiences.



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