Senior Technical Support Specialist

hace 11 horas


Guadalajara, Jalisco, México Palo Alto Networks, Inc. A tiempo completo
About the Role

We are seeking a highly skilled Sr Technical Support Engineer to join our team at Palo Alto Networks, Inc. As a key member of our support organization, you will play a critical role in ensuring the success of our customers by providing expert technical assistance and guidance.

Key Responsibilities
  • Engage with customers to resolve complex technical issues through in-depth evaluation and critical thinking.
  • Collaborate with cross-functional teams to drive product improvement and enhance cybersecurity.
  • Provide timely and effective technical support to ensure swift resolution of customer concerns.
  • Develop and maintain strong relationships with key contacts to foster transparency and drive business growth.
What We Offer

As a Senior Technical Support Engineer at Palo Alto Networks, you will have the opportunity to work with a talented team of professionals who are passionate about cybersecurity. We offer a dynamic and supportive work environment, with a focus on employee growth and development. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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