Maintenance Service Coordinator

hace 4 semanas


Xico, México Charger Logistics A tiempo completo

**About Us**

Charger Logistics Inc. is a world-class asset-based carrier with a strong presence across North America. With over two decades of experience providing top-notch logistics solutions, we have evolved into a leading transport provider, continuously growing and expanding our services.

**Our Culture**

We invest time and resources into our employees, providing them with the opportunity to learn and grow their expertise, and work their way up the career ladder. As an entrepreneurial-minded organization, we welcome and support individual ideas and strategies, fostering a collaborative and innovative work environment.

**Job Summary**

We are seeking a highly motivated and experienced individual to join our Shop/Maintenance team based out of our Qro, MX office. The ideal candidate will be responsible for coordinating shop teams to complete and schedule truck and trailer service, ensuring accurate start and completion times for customers.

**Key Responsibilities**

  • Coordinate all shop teams to complete and schedule trucks and trailers service (including vendors) and provide accurate start and completion times to customers.
  • Identify warrantable repairs and file claims with the appropriate vendor(s) or manufacturer(s) as needed.
  • Locate the closest vendor to the breakdown (search database and websites for repair facility) to ensure minimum wait time and quality repairs to minimize cost.
  • Manage shop area, warehouse, repair costs, and equipment downtime to ensure work orders are being completed efficiently.
  • Handle and respond to inbound calls for both internal and external repairs/service.
  • Review expense reports from mechanics and forward them to the Maintenance department for approval.
  • Review all open service work orders in the system and ensure all costs have been accounted for.
  • Ensure accurate and real-time statuses on all work being performed in the shop.
  • Manage all work orders, ensuring all charges are added, including mechanic labor hours and utilized parts.
  • Conduct quality inspections of equipment to ensure all government rules and regulations are adhered to and all required paperwork is completed.
  • Work closely with external vendors to arrange outside maintenance and repairs with a focus on cost control.
  • Maintain company database by filing repair orders, entering invoices, and keeping records of upcoming repairs and inspections.
  • Promote a strong safety culture within the Maintenance department by ensuring all facilities and equipment are maintained in proper working order and all maintenance concerns are dealt with in a timely manner.
  • Work with a positive and professional attitude and communicate effectively and efficiently with customers.
  • Travel to different company terminals may be required.

**Requirements**

  • 7+ years of experience managing a truck repair shop with in-depth mechanical knowledge.
  • 310T license is required.
  • Valid Driver's License is required.
  • Strong computer skills, with intermediate abilities in Microsoft Office, specifically Excel.
  • Comprehensive knowledge of Ministry regulations, the Occupational Health and Safety Act, and shop management practices.
  • Excellent communication skills in English, both written and verbal.

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