Customer Service Ambassador
hace 7 días
We are seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service through various communication channels.
About the RoleThis is a fantastic opportunity to work for a leading distributor of shipping, industrial and packaging materials in North America. Our company values incredible service, quality products, and same-day shipping of our huge in-stock inventory.
Key Responsibilities- Process customer orders and inquiries using world-class technology.
- Communicate with customers over phone, email, and chat.
- Help customers navigate our website and online ordering system.
- Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.
- High school diploma or equivalent; Bachelor's degree preferred.
- Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
- Bilingual (English/Spanish) - fluent in both verbal and written forms.
- Complete insurance coverage, including medical, dental, vision, and life insurance, plus wellness programs.
- Savings fund with employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program covering professional continuing education.
- Bonus programs, including annual performance, sales goals, and profit sharing.
Uline is proud to operate as a drug-free workplace and is an EEO/AA Employer/Vet/Disabled.
Our company culture emphasizes teamwork, integrity, and a passion for delivering exceptional customer experiences.
We estimate the salary for this role to be around $45,000 - $60,000 per year, depending on experience and qualifications.
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