Customer Service Ambassador

hace 7 días


Mexicali, Baja California, México Uline A tiempo completo
Grow Your Career with Uline

We are seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service through various communication channels.

About the Role

This is a fantastic opportunity to work for a leading distributor of shipping, industrial and packaging materials in North America. Our company values incredible service, quality products, and same-day shipping of our huge in-stock inventory.

Key Responsibilities
  • Process customer orders and inquiries using world-class technology.
  • Communicate with customers over phone, email, and chat.
  • Help customers navigate our website and online ordering system.
  • Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.
Requirements
  • High school diploma or equivalent; Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers.
  • Bilingual (English/Spanish) - fluent in both verbal and written forms.
What We Offer
  • Complete insurance coverage, including medical, dental, vision, and life insurance, plus wellness programs.
  • Savings fund with employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program covering professional continuing education.
  • Bonus programs, including annual performance, sales goals, and profit sharing.
About Uline

Uline is proud to operate as a drug-free workplace and is an EEO/AA Employer/Vet/Disabled.

Our company culture emphasizes teamwork, integrity, and a passion for delivering exceptional customer experiences.

We estimate the salary for this role to be around $45,000 - $60,000 per year, depending on experience and qualifications.



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