Customer Service Ambassador

hace 1 mes


Mexicali, Baja California, México Uline A tiempo completo

We are seeking a highly skilled Customer Service Representative to join our team at Uline, North America's leading distributor of shipping, industrial and packaging materials. This is an excellent opportunity for individuals who enjoy delivering exceptional customer experiences and have strong communication skills.

As a Customer Service Representative, you will be the primary point of contact for customers, handling orders, inquiries, and resolving any issues that may arise. Your goal will be to provide legendary service, ensuring customer satisfaction and loyalty.

Key Responsibilities:

  • Process customer orders and inquiries in a collaborative call center environment using cutting-edge technology.
  • Help customers navigate Uline's website and online ordering platform.
  • Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.

Requirements:

  • High school diploma or equivalent; Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we will train you to provide exceptional service to our customers.
  • Bilingual (English/Spanish) - fluent in both verbal and written forms.

Benefits:

  • Comprehensive insurance coverage including medical, dental, vision, and life insurance, as well as wellness programs.
  • Savings fund with employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program covering professional continuing education.
  • Bonus programs including annual performance, sales goals, and profit sharing.

Estimated Salary: $32,000 per month

The successful candidate will be part of a dynamic team that values growth, innovation, and teamwork. If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, we encourage you to apply for this exciting opportunity.



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