Customer Service Advocate

hace 3 días


Mexicali, Baja California, México Equivity A tiempo completo
Exciting Opportunity for Customer Service Representative

We are seeking a passionate and dedicated individual to join our team as a Customer Service Representative (Outbound) at Equivity.

About the Role:
  • Engage with American clients through outbound calls to provide support and solutions.
  • Promote our services through effective soft sales techniques to generate leads.
  • Assist clients in resolving their immediate issues while fostering long-term relationships.
  • Participate in campaigns focused on generating leads through soft sales and cold calling.
  • Utilize technological platforms to deliver exceptional support and service.
What We're Looking For:
  • Passion for customer service and a strong sales-oriented mindset.
  • Experience in soft sales is preferred, with some familiarity in cold calling.
  • Preferably experience in a call center environment.
  • 90% proficiency in written and spoken English.
  • Familiarity with Microsoft Office suite.
  • Shift availability.
Benefits:
  • Two shifts available: 6:00 am to 3:00 pm / 10:00 am to 6:00 pm, Monday to Friday.
  • A competitive salary of $13,000 - $17,000 pesos per month.
  • Bonuses and incentives for excellent performance.
  • A progressive company culture that values your ideas.


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