ACES Field Manager, Amazon Logistics

hace 1 día


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completo

About the Role

We are seeking a highly skilled and experienced ACES Manager to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44. As an ACES Manager, you will play a critical role in driving process standardization and excellence within our Last Mile Delivery business.

Key Responsibilities

  • Develop and implement process improvements to drive efficiency and productivity in our delivery stations.
  • Collaborate with station management and the ACES team to optimize operations and provide station with necessary knowledge and tools to improve performance.
  • Monitor logistics and delivery success through set performance indicators and develop action plans to drive current performance to benchmark rates.
  • Contribute to audit initiatives and support results-driven action planning.
  • Deploy Process Standard implementations and upgrades within the delivery station, partnering with station management and stakeholders.
  • Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.
  • Ensure station management is trained in technical configurations to drive accurate reporting and productivity boosts.
  • During peak time, provide day-to-day management of a Delivery Station, leading Operations Supervisors, Operations Assistants, and Delivery Service Providers, managing external agency relationships and performance.

Requirements

  • Expertise in Lean Management, Six Sigma, and other Operational Excellence tools.
  • Data analysis skills and familiarity with supporting tools, such as Minitab, JMP, MS Excel, and MS Access.
  • Bachelor's degree in Operations, Engineering, or Logistics.
  • High level of written, verbal, and interpersonal skills.
  • Proven analysis and problem-solving skills.
  • Ability to work in non-traditional shift patterns, including nights.

About Us

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 is a leading company in the e-commerce industry, committed to providing exceptional customer service and driving process excellence in our operations.



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