ACES Field Manager, Amazon Logistics
hace 1 día
About the Role
We are seeking a highly skilled and experienced ACES Manager to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44. As an ACES Manager, you will play a critical role in driving process standardization and excellence within our Last Mile Delivery business.
Key Responsibilities
- Develop and implement process improvements to drive efficiency and productivity in our delivery stations.
- Collaborate with station management and the ACES team to optimize operations and provide station with necessary knowledge and tools to improve performance.
- Monitor logistics and delivery success through set performance indicators and develop action plans to drive current performance to benchmark rates.
- Contribute to audit initiatives and support results-driven action planning.
- Deploy Process Standard implementations and upgrades within the delivery station, partnering with station management and stakeholders.
- Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.
- Ensure station management is trained in technical configurations to drive accurate reporting and productivity boosts.
- During peak time, provide day-to-day management of a Delivery Station, leading Operations Supervisors, Operations Assistants, and Delivery Service Providers, managing external agency relationships and performance.
Requirements
- Expertise in Lean Management, Six Sigma, and other Operational Excellence tools.
- Data analysis skills and familiarity with supporting tools, such as Minitab, JMP, MS Excel, and MS Access.
- Bachelor's degree in Operations, Engineering, or Logistics.
- High level of written, verbal, and interpersonal skills.
- Proven analysis and problem-solving skills.
- Ability to work in non-traditional shift patterns, including nights.
About Us
Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 is a leading company in the e-commerce industry, committed to providing exceptional customer service and driving process excellence in our operations.
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