Business Analytics and Sales Support Specialist

hace 2 días


Xico, México Kone A tiempo completo

**About Kone**

Kone is a global leader in the elevator and escalator industry, providing innovative solutions that improve the flow of urban life. Our mission is to make cities better places to live by providing safe, convenient, and reliable transportation solutions.

**Job Summary**

We are seeking a highly skilled Business Analytics and Sales Support Specialist to join our team in Mexico City. As a key member of our sales team, you will be responsible for analyzing business performance, identifying trends, and making data-driven recommendations to drive business growth.

**Key Responsibilities**

  • Analyze business performance by identifying trends, issues, and improvement opportunities to make proposals for profitable business decisions.
  • Support salespersons in back-office tasks, including tendering, ordering, and customer inquiries.
  • Maintain customer data and hierarchies in SAP and CRM systems.
  • Monitor leads and new opportunities in CRM and assign them to the right person.
  • Follow up on customer approvals of designs and lay-out drawings.
  • Support sales in making tenders and orders, creating orders and contracts in SAP, and maintaining customer data in CRM and SAP.
  • Invoice and monitor overdue payments.
  • Provide reports and summaries for sales, marketing, installation, delivery, and finance managers.

**Requirements**

  • Strong analytical and problem-solving skills.
  • Experience with data modeling techniques and business intelligence tools.
  • Familiarity with SAP, Power BI, and Salesforce.
  • Excellent communication and customer service skills.

**What We Offer**

Kone offers a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.



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