Transformation Strategist

hace 4 días


Xico, México Zendesk A tiempo completo

We are seeking an experienced Transformation Strategist to join our Strategy & Transformation Team in Mexico City. This role will drive high-priority, cross-functional strategic initiatives aimed at delivering corporate strategy for Zendesk.

The successful candidate will lead end-to-end planning and execution of transformation programs, partnering with senior leaders across the organization and external stakeholders to ensure alignment, support, and execution of program goals and objectives.

This includes:

  • Translating corporate strategies into execution-ready initiatives and driving cross-functional teams to deliver on those objectives
  • Bringing structure to ambiguous visions and crafting initiatives to bring them to life
  • Providing high-quality guidance and recommendations to senior leadership to drive business outcomes
  • Building and leading program teams required to achieve key objectives

A strong understanding of business operations, corporate strategy, and change management is essential for this role. The ideal candidate will have 8+ years of experience in management consulting, business operations, or a related field, with a proven track record of supporting large-scale programs and leading smaller complex projects.

Zendesk offers a dynamic work environment with competitive pay, benefits, and a culture dedicated to enabling conversations and providing appreciative support. We prioritize work-life balance, remote work, and diversity and inclusion. Our team reflects the diversity of the world around us, and we invest thousands of hours with local community groups each year.

This role is based in Mexico City (CDMX) or Mexico State (Estado de Mexico), with a hybrid experience designed to allow for flexibility.



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