Digital Transformation Strategist

hace 1 semana


Xico, México Cisco Systems A tiempo completo
About This Role

We are seeking a skilled Digital Transformation Strategist to join our team. As a key member of our Customer Success organization, you will play a crucial role in driving the adoption and utilization of Cisco technologies among our customers.

Key Responsibilities:

  • Develop and execute technical adoption plans that drive software outcomes and optimize Return on Investment (ROI)
  • Prioritize and mitigate renewal risks, ensuring customer retention and growth
  • BUILD strong relationships with customer partners to understand their challenges and objectives
  • Collaborate with Sales, Customer Success, Renewals, and Business Entities to identify use cases that drive value and business outcomes
  • Provide expert guidance to customers, ensuring they achieve their business and technical goals with Cisco technologies

About You

You have 8+ years of experience in the technology industry or a client-facing role, with a strong understanding of at least two technology architectures. Your expertise includes successfully driving customer adoption and delivery of projects, leading cross-functional teams in a matrix organization, and managing budgeting and recurring revenue concepts.

Why Choose Us?

Cisco is a global leader in the technology industry, empowering people and organizations to reach their full potential through innovative technology solutions. Our employees enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, short and long-term disability coverage, basic life insurance, and numerous wellbeing offerings. We also provide up to 12 paid holidays per calendar year, including one floating holiday, plus a day off for Thanksgiving.

Salary Range: $120,000 - $180,000 per year



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