Digital Transformation Strategist
hace 4 días
At Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we are seeking a highly skilled Digital Transformation Strategist to join our team.
About the RoleThe ideal candidate will have 3+ years of experience in digital advertising and client-facing roles, with a strong understanding of data analysis and best practices. Proficient oral and written communication skills are essential for establishing credibility with technical and non-technical business owners.
Key Responsibilities- Campaign Optimization Expertise: Define priorities for campaign management and optimization initiatives based on industry knowledge, competitive landscape, and key business issues.
- Client Relationship Management: Own the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives.
- Service Delivery: Provide services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices.
- Data Analysis and Insights: Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.
- Product Evolution: Drive the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists).
- Process Improvement: Define and improve processes and tools for the Programmatic Solutions Consultant team to better serve customers.
A typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, providing oversight in execution of campaign strategy, developing campaign optimization recommendations, and monitoring their impact. As a Digital Transformation Strategist, you will advocate for customers in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design.
About the TeamOur team values work-life balance and believes that striking the right balance between personal and professional life is critical to happiness and fulfillment. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship.
Requirements- Experience in e-commerce or online advertising.
- Experience in omni-channel marketing, search engine marketing, or search engine optimization.
$120,000 - $150,000 per year.
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