Bilingual Customer Service Representative

hace 15 horas


Santa Catarina, Nuevo León, México Agp Glass A tiempo completo

The AGP Group is a world-leading and specialized glass manufacturer, renowned for its cutting-edge technology and innovative glazing solutions. With over 20 prominent automobile manufacturers relying on our expertise, our 7 high-tech production plants and innovation centers employ a total of over 4,500 people.

**Customer Service Responsibilities:**

  • Ensure compliance with all specific client requirements, guaranteeing internal dissemination (e.g., packaging, label, ASN, portal, engineering change, etc.).
  • Keep orders up to date for the entire customer portfolio for each dispatch in the SAP system.
  • Gather information from customer portals and individually follow up on each case.
  • Track EDI and Call-off customer demand.
  • Schedule shipping windows by agreeing on schedules to meet windows on time and as agreed. Assist in generating shipping lists through the SAP system.
  • Verify and support the improvement of SAP master data for parameterization based on EDI customer demand, updating the corresponding modules according to their role in SAP.
  • Maintain system scheduling in accordance with customer requirements.
  • Timely issue SAP credit notes to avoid generating financial discrepancies.
  • Keep dispatch tracking up to date.

**Requirements:**

  • SAP expertise.
  • At least 2 years of experience in a similar role.

**Company Benefits:**

  • Full-time employment.
  • Competitive salary starting at $32,000.00 per month.
  • 8-hour workday schedule.
  • Comprehensive medical insurance.
  • Life insurance.
  • Meal vouchers.

**Language Requirements:**

  • English (mandatory).

**Work Environment:**

  • On-site employment.


  • Santa Catarina, Nuevo León, México M&S Consultores A tiempo completo

    **About M&S Consultores**We are a leading plastic injection company seeking a highly skilled and bilingual Customer Service Executive to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service and support to our clients.**Key Responsibilities:**• Collect and analyze customer information to...


  • Santa Catarina, Nuevo León, México Psc Industries A tiempo completo

    **Job Title**: Customer Advocate - Inside Sales**Position Summary**: Psc Industries is seeking a highly skilled and bilingual Customer Advocate to join our Customer Focus Team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**:Support the entire customer...


  • Santa Catarina, Nuevo León, México International Paper A tiempo completo

    **Job Summary**:We are seeking a highly skilled Customer Service Representative to join our team at International Paper. As a key member of our sales and customer relations team, you will be responsible for communicating with customers, estimating and entering orders, and performing other activities to facilitate excellent customer relationships.**Key...


  • Santa Catarina, Nuevo León, México Psc Industries A tiempo completo

    **Job Title:** Customer Advocate - Inside Sales**Position Summary:** Psc Industries is seeking a highly motivated and results-driven Inside Sales Representative to join our team. As a key member of our sales team, you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.**Main...

  • Customer Service Manager

    hace 1 semana


    Santa Catarina, Nuevo León, México Concord Servicing A tiempo completo

    Job SummaryConcord Servicing is seeking a highly skilled and experienced Customer Service Manager to lead our call center team. As a key member of our operations team, you will be responsible for managing and directing agents and customer service representatives to ensure exceptional customer experiences.Key ResponsibilitiesTeam Management: Lead and motivate...


  • Santa Catarina, Nuevo León, México Psc Industries A tiempo completo

    Job Title: Customer Service AdvocateAbout the Role:PSC Industries is seeking a highly skilled Customer Service Advocate to join our team in Santa Catarina, Mexico. As a key member of our Customer Focus Team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Proactively support the customer...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Assurance Associate. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Interface and engage daily with schedulers, planners, supply chain, and...


  • Santa Catarina, Nuevo León, México Budenheim Mexico Sa De Cv A tiempo completo

    **Job Summary**Budenheim Mexico Sa De Cv is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.**Key Responsibilities**• Serve as the primary point of...


  • Santa Catarina, Nuevo León, México Yokohama Tws - North America A tiempo completo

    About the JobThe Aftermarket Customer Service Specialist for Yokohama TWS - North America is responsible for delivering high-quality customer service to internal and external customers supporting the Replacement and/or Original Equipment market.This individual should strive daily to continuously improve our service standards to these customers by ensuring...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleThis is a critical position within the Carrier organization with a high level of visibility throughout the company. The customer service team is responsible for managing all order intake, order acknowledgments, order maintenance, factory and supplier demand communications, and customer logistics planning.The Customer Service Director leads a...


  • Santa Catarina, Nuevo León, México Regal Rexnord A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at Regal Rexnord. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued clients.Main Responsibilities:Customer Service and Support: Provide timely and effective resolution to customer...

  • Executive Assistant

    hace 1 semana


    Santa Catarina, Nuevo León, México Shelter Services De Sonora A tiempo completo

    **About Shelter Services De Sonora**We are a leading company in the remanufacturing of computer equipment, dedicated to providing high-quality services to our clients. We are seeking a highly skilled and experienced Executive Assistant to join our team.**Job Summary**The Executive Assistant will provide administrative support to our Plant Manager, ensuring...


  • Santa Catarina, Nuevo León, México Siemens Mobility A tiempo completo

    Job Title: Digital Sales RepresentativeAbout the Role:We are seeking a highly motivated and experienced Digital Sales Representative to join our team at Siemens Digital Industries. As a key member of our sales team, you will be responsible for driving business growth and revenue through the development of new sales opportunities and the expansion of existing...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    **Job Summary**: Carrier is seeking a highly skilled Customer Support Specialist to lead the development of standardized processes for customer reports and communication. The ideal candidate will have experience in market feedback analysis, customer service tool management, and order entry. **Key Responsibilities:** Develop and implement processes to...

  • Field Service Engineer

    hace 16 horas


    Santa Catarina, Nuevo León, México Siemens Energy A tiempo completo

    **Job Summary**We are seeking a highly skilled Field Service Engineer to join our team at Siemens Energy. As a key member of our organization, you will be responsible for leading teams of field service engineers, technicians, and craft labor personnel in the installation, repair, maintenance, and troubleshooting of combustion turbines, steam turbines, and...

  • Field Service Engineer

    hace 1 semana


    Santa Catarina, Nuevo León, México TBS Engineering UK A tiempo completo

    Position OverviewTBS Engineering UK is seeking a dedicated and skilled professional to fulfill the role of a Service Technician. This position is essential in delivering exceptional field service engineering and technical support to our valued clients.Key ResponsibilitiesProvide comprehensive field service engineering and technical assistance in areas such...


  • Santa Catarina, Nuevo León, México Siemens A tiempo completo

    Unlock the Power of DigitalizationSiemens is a leader in industrial automation and digitalization, driving innovation and technology to transform industries. As a Digital Sales Representative, you will play a key role in unlocking the full potential of digitalization for our customers.Key Responsibilities:Develop and execute sales strategies to drive...


  • Santa Catarina, Nuevo León, México Caterpillar A tiempo completo

    About the RoleWe are seeking a skilled Labor Relations Representative to join our team at Caterpillar Inc. This role will provide support in general labor relations issues, employee counseling, and maintain positive communications between supervisors and union representatives.Key ResponsibilitiesProvide recommendations to managers and first-line leaders on...


  • Santa Catarina, Nuevo León, México Shelter Services De Sonora - Rukn A tiempo completo

    Job Title: Bilingual Assistant DirectorA newly established company in the Assembly sector is seeking a highly skilled Bilingual Assistant Director to join their team.Key Responsibilities:Serve as a liaison between clients, service providers, and operational departments.Provide general administrative support.Handle quotations and ensure timely...


  • Santa Catarina, Nuevo León, México Caterpillar A tiempo completo

    Job SummaryCaterpillar is seeking a highly skilled Digital Technical Transportation Analyst to join our Product Support and Logistics Division. As a key member of our team, you will be responsible for ensuring the effective operation of our Transportation Management systems, providing exceptional customer service, and driving continuous improvement within...