Credit & Cash Resolution Specialist

hace 1 mes


Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

About the Role:

The Credit & Collections Analyst will focus on customer account collections for past due amounts, ensuring timely resolution and minimizing financial risk.

Key Responsibilities:

  • Obtain an overview of customer account balances and generate past due notices.
  • Establish communication with customers to facilitate payment and document their responses.
  • Escalate collection issues to local sales staff and collaborate with other departments.
  • Assess and recommend escalated issues for write-offs.
  • Generate and prepare periodic statements for customers and monitor their performance versus payment commitments.
  • Refund assessments for customers and aging credit balances on accounts.
  • Review and provide follow-up on different mailboxes and customer service needs.
  • Collection request efforts and follow-up with other departments.
  • Analysis and assessment of charges customers have inquired.
  • Change of payment terms and setup with other departments.
  • Review and analysis of aging accounts, auctioning, and follow-up blocking of accounts.
  • Customer guidance and attendance to their needs to obtain first contact resolution.
  • Handle and control of customer portfolio managing back-office work needed.

Requirements:

  • Bachelor's Degree in Business Administration, Accounting, Finance, Economy, or related fields.
  • Prior experience in a customer service environment.
  • Demonstrated ability for strong customer service and negotiation skills.
  • Prior experience with SAP, Word, Excel.
  • Basic knowledge of order-to-cash process and customer payment applications.
  • English proficiency (Advanced or Bilingual).


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive Company A tiempo completo

    Colgate-Palmolive Company is a global leader in the consumer goods industry, with a portfolio of iconic brands that are trusted by millions of people around the world. As a Credit Cash Resolution Expert, you will play a critical role in helping us achieve our goal of becoming the most successful company in the world.The estimated salary for this position is...

  • Financial Analyst

    hace 4 semanas


    Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    No relocation assistance offered for this role in Del.Miguel Hidalgo, Mexico City, Mexico.Position Purpose:The Financial Analyst - Cash Management Specialist will apply customer payments to related invoices based on remittance advice and ensure daily cash received is applied. This role involves analyzing and resolving exceptions in payment, collection,...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    About the RoleThe Colgate-Palmolive team is seeking a highly skilled Credit and Collections Analyst to join our dynamic group. In this role, you will be responsible for analyzing customer account collections for past due amounts.Responsibilities:Obtain an overview of customer account balances to identify areas of concern.Generate past due notices to...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive Company A tiempo completo

    About the Company">Colgate-Palmolive Company is a global leader in consumer products, operating in over 200 countries and territories. Our portfolio includes iconic brands such as Colgate, Palmolive, and Hill's Pet Nutrition, among others.Job Summary">We are seeking a skilled Logistics Deduction Analyst to join our team. This role will be responsible for...

  • Senior Financial Analyst

    hace 4 semanas


    Miguel Hidalgo, Ciudad de México Colgate-Palmolive Company A tiempo completo

    **About Colgate-Palmolive Company**Colgate-Palmolive is a leading global consumer products company operating in over 200 countries. Our mission is to reimagine a healthier future for people, their pets, and our planet.We are seeking an experienced Cash Management Specialist to join our team! As a key member of our finance department, you will be responsible...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    Estimate Salary: $80,000 - $110,000 per year.About the Role:The Credit & Collections Analyst will focus on customer account collections for past due amounts at Colgate-Palmolive.Responsibilities Include:Obtain an overview of customer account balances and generate past due notices to customers.Contact customers for payment and document their response,...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    Estimated Salary: 161,771 MXN per annumAbout the Role:The Credit & Collections Specialist will focus on customer account collections for past due amounts.Responsibilities include but are not limited to:Obtaining an overview of customer account balancesGenerating past due notices to customersContacting customers for payment and documenting their...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    About Colgate-PalmoliveColgate-Palmolive is a leading consumer goods company with a strong presence in the market.


  • Miguel Hidalgo, Ciudad de México Carters Brands, S.A. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled and dedicated Multilingual IT Support Specialist to join our team at Carters Brands, S.A. de C.V. This role will be primarily based in a remote work environment.Job SummaryThis position is responsible for providing exceptional technical support to customers through various communication channels, including phone,...


  • Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    OverviewPepsiCo, one of the largest food and beverage companies in the world, is seeking a Customer Service Operations Specialist to join our team. As part of our Global Business Services division, this role will play a critical part in ensuring day-to-day order processing for Argentina, driving gold standard customer service, and maintaining site...

  • IT Support Specialist

    hace 3 semanas


    Miguel Hidalgo, Ciudad de México Carters Brands, S.A. de C.V. A tiempo completo

    Career HighlightsEstimated Salary: $55,000 - $70,000 per annum We are seeking an IT Support Specialist to join our team at Carters Brands, S.A. de C.V. About UsCarter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Your RoleYou will be...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    About the RoleThis position is an exciting opportunity to work closely with the CBS Legal, Procurement, Global Legal Organization, and Supplier teams.We are seeking a skilled Contract Management Specialist who can coordinate and deliver an end-to-end contracting process.Your Key ResponsibilitiesYou will be responsible for coordinating and delivering the...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    About Colgate-Palmolive: Colgate-Palmolive is a leading manufacturer of consumer goods. Our company has been dedicated to providing high-quality products for over 200 years.**Job Description:**The Contract Negotiation and Management Specialist will be responsible for coordinating and delivering the end-to-end contracting process for Standard High, Standard...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive Company A tiempo completo

    About the RoleWe are seeking a highly skilled Global Supply Chain Optimization Specialist to join our team at Colgate-Palmolive Company. In this role, you will be responsible for optimizing customer service and minimizing costs by balancing supply and demand.Key ResponsibilitiesBalance Demand and Supply - Execute daily/weekly/monthly planning cycle...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive Company A tiempo completo

    About the RoleThe Colgate-Palmolive Company is seeking a highly skilled Logistics Deduction Analyst to join our team. As a key member of our operations team, you will play a crucial role in driving business growth and optimizing logistics processes.In this exciting position, you will be responsible for monitoring and reviewing deductions Logistics (e.g....


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive Company A tiempo completo

    About the Role:The Colgate-Palmolive Company is seeking a highly skilled Financial Logistic Analyst to join our team. In this role, you will be responsible for monitoring and reviewing deductions Logistics (e.g. Shortages & Vendor Compliance) Communicate to Logistic /Commercial CDT ́s, Customer Alliance any missing support for deduction open items and clear...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    About the Role:We are seeking a highly skilled Global Contract Management Specialist to join our team at Colgate-Palmolive.This role plays a critical part in ensuring that we maintain strong, sustainable supplier relationships through effective and efficient contract drafting, negotiation, completion, and post-signing contract management.The ideal candidate...


  • Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    Company OverviewPepsiCo is a leading food and beverage company with a rich history spanning over 116 years. With a portfolio of iconic brands, we are committed to making a positive impact on the world while delivering exceptional results.About the RoleWe are seeking a Senior Business Operations Specialist to join our team and drive digital transformation in...


  • Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    OverviewPepsiCo is a leading food and beverage company with a presence in over 200 countries. We are committed to delivering high-quality products to our customers while maintaining a strong focus on sustainability and social responsibility.About the RoleWe are seeking a highly skilled Global Logistics Procurement Specialist to join our team in Mexico. The...


  • Miguel Hidalgo, Ciudad de México Colgate-Palmolive Company A tiempo completo

    Role OverviewThe CBS Contracting Specialist Lead coordinates and delivers an end-to-end contracting process for Colgate-Palmolive Company. This role ensures strong Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), implementation of contract creation systems, and effective supplier relationships through efficient contract drafting,...