Digital Support Professional
hace 1 mes
We are seeking a skilled Digital Support Professional to join our team in Mexico City. This role will provide technical support for our operations, leveraging advanced analytics to identify and mitigate current and potential issues.
The ideal candidate will have 3+ years of experience in operational roles related to technical support, operations, data analysis, or digital media. They must be proficient in English and have advanced knowledge of Excel. Familiarity with data visualization tools like PowerBI, Tableau, or Data Studio is a plus.
This is a great opportunity to work with a dynamic team in a fast-paced industry, learning from the best and growing with the company. We offer flexible work models, state-of-the-art workshops, and a multicultural environment that values partnership and communication.
As a Digital Support Professional at Aleph Holding, you will be responsible for:
- Full technical support, including troubleshooting and incident management
- Development, setup, and interpretation of advanced reports and BI models
- Delivery of data-driven insights and conclusions to internal teams and clients
- Cross-functional collaboration with internal teams to ensure technical solutions to ad campaigns
Estimated salary: $40,000 - $60,000 per year.
We are an international company with multi-cultural teams from around the world. We value individuality, giving employees the freedom to grow and create within the company. If you are passionate about teamwork, integrity, protagonism, and delivering results, we encourage you to apply.
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