Customer Service Ambassador

hace 1 mes


Monterrey, Nuevo León, México Afni A tiempo completo

About Afni


Afni is a dynamic and customer-focused company that offers exciting opportunities for career growth and development.



Salary Information


We offer an estimated annual salary of $45,000 - $60,000 depending on experience, with additional compensation for meeting sales targets and providing exceptional customer service.



Job Description


The Customer Service Representative is responsible for resolving client inquiries related to billing questions, sales, tech support, promotions, device activation, disconnections, and retention.


This role requires strong communication skills, empathy, and the ability to handle stressful and sometimes difficult calls in a professional manner.



Required Skills and Qualifications


To succeed in this role, you will need:



  • a High School Diploma or equivalent;
  • at least 6 months of call center experience;
  • fluent English language skills (B2/C1 level); and
  • to be based in Nuevo León.


Benefits


Afni offers a comprehensive benefits package, including competitive pay, opportunities for advancement, and a dynamic work environment.



Why Join Us?


At Afni, we are committed to delivering exceptional customer experiences and creating a positive impact in our community. If you share our passion for customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



  • Monterrey, Nuevo León, México Afni A tiempo completo

    OverviewAfni is a leading provider of customer service solutions, and we're seeking a highly skilled Customer Service Ambassador to join our team.Key Responsibilities:Identify and respond to client inquiries regarding billing, sales, tech support, promotions, and more.Analyze and resolve complex issues with empathy and professionalism.Requirements:High...


  • Monterrey, Nuevo León, México Afni A tiempo completo

    About the Role\helpersof Afni, we are seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients. This is an exciting opportunity to work with a dynamic team and make a real impact in the lives of our customers....


  • Monterrey, Nuevo León, México Engineeringuk A tiempo completo

    We are seeking a highly skilled Customer Service Ambassador to join our Engineeringuk team. As a key member of our customer support department, you will play a crucial role in delivering exceptional service and ensuring customer satisfaction.The ideal candidate will have a strong background in customer service, with experience in resolving complex issues and...


  • Monterrey, Nuevo León, México Uline A tiempo completo

    Located in the vibrant city of Monterrey, we are seeking a highly motivated Customer Service Representative to join our dynamic team at Uline. As a key player in delivering exceptional customer experiences, you will be responsible for processing customer orders and inquiries with precision and care.The ideal candidate will possess excellent communication...


  • Monterrey, Nuevo León, México Contactpoint 360 A tiempo completo

    We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Contactpoint 360. This role is perfect for individuals who possess excellent communication skills and a passion for delivering exceptional customer experiences.About the Role:The successful candidate will be responsible for assisting customers with their inquiries,...


  • Monterrey, Nuevo León, México Contactpoint 360 A tiempo completo

    We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Contactpoint 360. This role involves providing exceptional customer service, resolving issues efficiently, and making recommendations for services that meet customers' needs.Key Responsibilities:Assist with customer inquiries in a professional and empathetic...


  • Monterrey, Nuevo León, México Xtendops A tiempo completo

    XtendOps is a company with a strong focus on innovation and people development. We are looking for an account representative to provide exceptional customer support in one of our leading companies.We're not just about delivering great service; we're solving the biggest IT questions from our first-hand professionals on the matter. As a Customer Experience...


  • Monterrey, Nuevo León, México Uline A tiempo completo

    OverviewUline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Salary: Pay from $32,000 to $34,400 pesos per month in the Monterrey Branch.About the RoleWe're seeking a skilled Customer Service Representative to join our team. As a Customer Service...


  • Monterrey, Nuevo León, México Cover Desk A tiempo completo

    **About Cover Desk: A Leader in Virtual Support**Cover Desk is a pioneer in providing top-notch virtual support services to insurance agencies. With six years of experience, we have established ourselves as a reliable partner for businesses looking to expand their customer service capabilities.We are currently seeking a highly skilled Bilingual Customer...


  • Monterrey, Nuevo León, México Segoso Caribbean A tiempo completo

    Role OverviewWe are seeking a customer-focused Chat Agent to join our team at Segoso Mexico, a leading Call Center in Monterrey.


  • Monterrey, Nuevo León, México Lenovo A tiempo completo

    Job DescriptionLenovo customers worldwide rely on our Customer Operations team to deliver exceptional service. As an Associate Customer Operations Specialist, you will play a key role in ensuring seamless order creation and compliance with business controls. Your excellent communication and problem-solving skills will enable you to provide timely and...


  • Monterrey, Nuevo León, México Contactpoint 360 A tiempo completo

    **Job Summary:**Contactpoint 360 is seeking a seasoned professional to fill the role of Elite Customer Service Trainer. As a pivotal member of our team, you will be responsible for onboarding new agents and providing them with the essential knowledge and skills required to deliver exceptional customer service.In this capacity, you will leverage your...


  • Monterrey, Nuevo León, México Jules A tiempo completo

    We are seeking a highly motivated and professional Luxury Hospitality Ambassador to join Jules at its luxury property management company in the USA. As a key member of our team, you will play a pivotal role in creating unforgettable experiences for our discerning clientele.Key Responsibilities:• Deliver exceptional, personalized service to clients with a...


  • Monterrey, Nuevo León, México Fedex Express Lac A tiempo completo

    Job Description: We are seeking a skilled Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.Key Responsibilities:Provide exceptional customer service to meet and exceed customer...


  • Monterrey, Nuevo León, México Gss A tiempo completo

    Gss is seeking a Customer Service Representative to join our team in a full-time capacity. The ideal candidate will have excellent communication skills, be able to work autonomously and as part of a team, and possess a strong ability to multitask.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to...

  • Customer Service Expert

    hace 3 semanas


    Monterrey, Nuevo León, México Uline A tiempo completo

    At Uline, we're committed to delivering exceptional customer experiences that exceed expectations.We're currently seeking a Customer Service Representative to join our team in Monterrey, Mexico. This role offers an exciting opportunity to work with a dynamic team, deliver world-class service, and contribute to the company's continued growth.As a Customer...


  • Monterrey, Nuevo León, México Segoso Caribbean A tiempo completo

    About Segoso MexicoAt Segoso Mexico, we strive to deliver exceptional operational excellence by setting the highest standards in service and reliability. Our core values are Leadership, Training, Talent Acquisition, Rewards, and Technology.We currently have an opening for a Customer Service Representative to join our team at our Monterrey Call Center. This...


  • Monterrey, Nuevo León, México Tata Consultancy Services (Tcs) A tiempo completo

    About TCSTata Consultancy Service (TCS) is a leading IT service consulting and business solution provider that partners with large businesses in their transformation journeys.Title: Customer Service RepresentativeKey Responsabilities:Providing excellent customer serviceResponding to customer inquiriesResolving customer issuesRequirements:Good knowledge of...


  • Monterrey, Nuevo León, México Search Rh A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced customer service representative to join our team at Search Rh. As a key member of our on-site customer service area, you will be responsible for providing exceptional support to clients remotely.Key ResponsibilitiesInstruct clients on software installation processes and maintenance...


  • Monterrey, Nuevo León, México Uline A tiempo completo

    Position DetailsAs a Customer Service Representative at Uline, you will be responsible for providing exceptional customer service to our clients. Your role will involve answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat.Resolve customer issues in a...