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Product Implementation Specialist

hace 2 meses


Ciudad de México, Ciudad de México Nasdaq, Inc. A tiempo completo
Job Summary

Nasdaq, Inc. is seeking a highly skilled Product Implementation Specialist to join our team. As a key member of our organization, you will be responsible for implementing and configuring software solutions to meet the needs of our clients.

Key Responsibilities
  1. Product Requirements Definition

Work with clients to define detailed product requirements through customer workshops and collaborative discussions.

  1. Software Configuration and Customization

Configure and customize software solutions in an effective manner, ensuring a smooth application and fully implemented functional requirements.

  1. Training and Support

Prepare material and provide product-related training to end-users and administrators, ensuring they have the necessary knowledge to effectively utilize the software.

  1. Installation and Technical Setup

Perform installations and technical setups of the platform, either onsite at clients or through remote connections, ensuring seamless integration and minimal disruption.

  1. Knowledge Management

Proactively maintain and update knowledge and skills to stay current with industry developments and best practices.

  1. Administrative Tasks

Perform administrative tasks in a timely and efficient manner, ensuring accurate and complete information is provided to stakeholders.

  1. Knowledge Sharing

Prepare and lead sessions to share knowledge and experiences with colleagues, promoting a culture of collaboration and continuous learning.

  1. Business Development

Contribute to delivering functional, technical, or project information to sales teams, supporting the growth and success of the organization.

Requirements
  1. Education

Degree qualified in Computer Science, Business/Finance, or a related discipline, or equivalent work experience.

  1. Special Qualifications

Knowledge of SQL language is a preference, and experience in software implementation and process management is required.

  1. Experience

Strong interest in software implementation and process management, with experience within GRC, application functionality technical IT subjects, and products being an advantage.

Nasdaq, Inc. is an equal opportunity employer.

We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity, and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.