Business Collection Specialist
hace 2 meses
Company Overview
DuPont is a premier multi-industrial company dedicated to delivering sustainable solutions that bring real purpose and value. We believe in the importance of collaboration, diversity of thought, and teamwork. Our commitment to innovation drives us to empower the world with essential innovations to thrive.
About the Role
We are seeking an experienced Business Collection Specialist to join our team. As a key member of our commercial team, you will be responsible for managing a portfolio of customers, ensuring collection efforts are accomplished, and preventing order referrals. You will work closely with Customer Service to resolve any issues and provide timely reports to our internal control team in India for reconciliation purposes.
Your Key Responsibilities
- Manage a portfolio of customers to ensure collection efforts are accomplished and prevent order referrals.
- Collaborate with Customer Service to resolve any issues and maintain strong relationships with internal and external customers.
- Provide timely reports to our internal control team in India for reconciliation purposes.
- Support internal and external audits by providing evidence as requested.
- Lead monthly meetings with the commercial team to report on collection activities.
Requirements
- Bachelor's degree or equivalent required.
- Proven ability to build and maintain strong relationships with internal and external customers.
- Customer satisfaction oriented.
- Interpersonal, oral, and written communication skills in English.
- Proven analytical skills (data analysis and interpretation).
- Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.
Benefits
As a Business Collection Specialist at DuPont, you can expect a competitive salary of $70,000 - $90,000 per annum, depending on your experience. In addition to a generous compensation package, we offer opportunities for career growth and development, a collaborative work environment, and a comprehensive benefits program. Join our talented team and contribute to our mission to empower the world with essential innovations to thrive.
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