Customer Specialist Sr

hace 6 días


Ciudad de México, Ciudad de México Schneider A tiempo completo

Location: Ciudad de Mexico CDMX (Mexico City), MEX

Shift: 1st Shift

Work model: Hybrid

Schedule: FULLTIME; Monday-Friday, 8a.m.-5p.m.

Job overview:

Schneider is seeking a Senior Customer Service Representative in Mexico City to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates.

Responsibilities:

  • Monitor customer freight to identify issues and improve efficiency.
  • Recommend adjustments as freight volumes fluctuate.
  • Use a variety of technology to analyze service issues and trends to determine solutions.
  • Work closely with leaders, teams and customers.

Skills and qualifications:

  • Have a high school diploma or GED.
  • One year of customer service experience preferred.
  • Have strong written and oral communication skills.
  • Able to manage multiple priorities.

Pay and benefits:

  • Medical expense insurance.
  • Savings fund with company match.
  • Company-paid life insurance.
  • Personal days, vacation days and paid holidays.
  • Results-based productivity bonus.
  • Vacation and Christmas bonuses.
  • Food vouchers.

Schneider's inclusive culture

We do not request pregnancy and/or HIV tests, we always live in an environment of respect and inclusion regardless of sexual orientation, gender identity or gender expression. The facilities are fully accessible to people with disabilities and if a reasonable accommodation is needed, it can be requested.

PI



  • Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completo

    ABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...

  • Customer Specialist Sr

    hace 6 días


    Ciudad de México, Ciudad de México Schneider National A tiempo completo

    Job overview: Schneider is seeking a Senior Customer Service Representative in Mexico City to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market...


  • Ciudad de México, Ciudad de México ScaleJet A tiempo completo

    Our Client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for Customer Care Specialist for a full-time remote job.We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in phone-based support. The...

  • Sr Customer Success

    hace 6 días


    Ciudad de México, Ciudad de México WeHunters A tiempo completo

    Customer Success Sr. (Advanced English)Level:SeniorReports to:Cofounder Revenue & OperationsSystems Used:CRM (Hubspot, Salesforce or Notion)Reports:Monthly KPIs reportsHard skills:Customer lifecycle management, Data analysis of customer health metrics and usage trends, SaaS account management experience, Upselling and cross-selling strategies, Process design...


  • Ciudad de México, Ciudad de México Buckland A tiempo completo

    Buckland is looking for a Customs Request SpecialistWho we areBuckland develops enduring relationships with our customers and partners throughout the global supply chain. We strive to provide customized services in a memorable way.What you'll be doingResponsible for assisting on compliance projects for major clients. This individual will support the Free...


  • Ciudad de México, Ciudad de México ScaleJet A tiempo completo

    Our client, a dynamic e-commerce business, offering eco-friendly Home & Kitchen products, is looking for a proactive and empathetic Customer Care Specialist for a full-time remote position. We are seeking a warm, customer-focused professional who excels in written communication and thrives in digital environments. The ideal candidate has experience in email...


  • Ciudad de México, Ciudad de México Modus Create A tiempo completo

    Join Us as Our Customer Operations SpecialistRemote | Full-TimeWe're looking for a Customer Operations Specialist to join our team at Modus Create. In this role, you'll drive operational excellence by managing data, processes, and systems that power our customer organization. You'll collaborate closely with senior leadership to ensure that our teams are...

  • Team Specialist

    hace 1 día


    Ciudad de México, Ciudad de México German Informatics Society A tiempo completo

    Role DescriptionThis is an on-site, full-time Team Specialist role based in México, Mexico. The Team Specialist will oversee daily operations, provide excellent customer service, lead and train team members, and ensure efficient communication between departments. The role involves analyzing processes, identifying opportunities for improvement, and...


  • Ciudad de México, Ciudad de México Lead Generation Group A tiempo completo

    ONLY APPLY IF YOU HAVE 5+ YEARS OF REMOTE CLIENT SUPPORT EXPERIENCE. (NEED EXCELLENT VERBAL AND WRITTEN ENGLISH SKILLS)We are looking for a detail-oriented and empathetic Customer Support Specialist with proven experience delivering exceptional service. You will be the first point of contact for customers, ensuring their questions are answered, issues are...


  • Ciudad de México, Ciudad de México JATO Dynamics A tiempo completo

    About us:JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers.Find out more about what we do here:JATOOur vision.Our...