Customer Specialist Sr

hace 7 días


Ciudad de México, Ciudad de México Schneider A tiempo completo

Location: Ciudad de Mexico CDMX (Mexico City), MEX

Shift: 1st Shift

Work model: Hybrid

Schedule: FULLTIME; Monday-Friday, 8a.m.-5p.m.

Job overview:

Schneider is seeking a Senior Customer Service Representative in Mexico City to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates.

Responsibilities:

  • Monitor customer freight to identify issues and improve efficiency.
  • Recommend adjustments as freight volumes fluctuate.
  • Use a variety of technology to analyze service issues and trends to determine solutions.
  • Work closely with leaders, teams and customers.

Skills and qualifications:

  • Have a high school diploma or GED.
  • One year of customer service experience preferred.
  • Have strong written and oral communication skills.
  • Able to manage multiple priorities.

Pay and benefits:

  • Medical expense insurance.
  • Savings fund with company match.
  • Company-paid life insurance.
  • Personal days, vacation days and paid holidays.
  • Results-based productivity bonus.
  • Vacation and Christmas bonuses.
  • Food vouchers.

Schneider's inclusive culture

We do not request pregnancy and/or HIV tests, we always live in an environment of respect and inclusion regardless of sexual orientation, gender identity or gender expression. The facilities are fully accessible to people with disabilities and if a reasonable accommodation is needed, it can be requested.

PI



  • Ciudad de México, Ciudad de México Customer Intelligence Inc. A tiempo completo

    ABOUT USCustomer Intelligence Inc. is a professional consulting and marketing services company that offers innovative solutions to help our clients achieve sustainable growth. Although CI specializes in the financial sector, we also collaborate with clients across various segments, including payment brands, processing systems, and businesses throughout Latin...


  • Ciudad de México, Ciudad de México Kids2 A tiempo completo

    At Kids2, we're really good at what we do. And when we're great at our jobs, we help parents be great at their jobs.Parenting is demanding, and that's where we come in. We want to reimagine how brands can make it easier for early stage parents – not by just selling them products, but by providing holistic solutions that transcend borders, categories and...


  • Ciudad de México, Ciudad de México MMC Corporate A tiempo completo

    Sr Cybersecurity SpecialistWe are seeking a Sr CyberSecurity Specialist to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Sr CyberSecurity Specialist at Marsh, you will be responsible for supporting quarterly access reviews and related...


  • Ciudad de México, Ciudad de México Bekaert NV A tiempo completo

    Be part of something biggerAs the world and the way people live is changing, we at Bekaert believe it's our responsibility to contribute to finding new solutions for the future. With a 140+ year old heritage of excellence, innovation, and a future-focused mindset, we strive to create value for our customers and society. We aim to do this through innovative...

  • Customer Specialist Sr

    hace 6 días


    Ciudad de México, Ciudad de México Schneider National A tiempo completo

    Job overview: Schneider is seeking a Senior Customer Service Representative in Mexico City to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market...

  • Sr Customer Success

    hace 7 días


    Ciudad de México, Ciudad de México WeHunters A tiempo completo

    Customer Success Sr. (Advanced English)Level:SeniorReports to:Cofounder Revenue & OperationsSystems Used:CRM (Hubspot, Salesforce or Notion)Reports:Monthly KPIs reportsHard skills:Customer lifecycle management, Data analysis of customer health metrics and usage trends, SaaS account management experience, Upselling and cross-selling strategies, Process design...


  • Ciudad de México, Ciudad de México Daytrip Europe odštěpný závod A tiempo completo

    Join the Daytrip team as a Customer Support Specialist and build on your professional skills, while helping us become a globally recognized travel brandOur young team of customer-focused, travel and tech enthusiasts is on a mission to create a new approach to traveling, and become a household name for travel needs by creating unforgettable memories for...


  • Ciudad de México, Ciudad de México Buckland A tiempo completo

    Buckland is looking for a Customs Request SpecialistWho we areBuckland develops enduring relationships with our customers and partners throughout the global supply chain. We strive to provide customized services in a memorable way.What you'll be doingResponsible for assisting on compliance projects for major clients. This individual will support the Free...


  • Ciudad de México, Ciudad de México ScaleJet A tiempo completo

    Our client, a dynamic e-commerce business, offering eco-friendly Home & Kitchen products, is looking for a proactive and empathetic Customer Care Specialist for a full-time remote position. We are seeking a warm, customer-focused professional who excels in written communication and thrives in digital environments. The ideal candidate has experience in email...


  • Ciudad de México, Ciudad de México Global Executive A tiempo completo

    En Global Executive, estamos buscando un/a Customer Onboarding Specialist para sumarse al equipo de Atención de Servicios al Cliente de una empresa de tecnología con presencia regional, especializada en soluciones digitales para la gestión y operación de negocios.¿Cuál será tu propósito?Acompañar a los clientes durante el proceso de implementación...