Junior Order Management Specialist

Job Description

All resumes must be submitted in English. All interviews will be conducted in English.

To the LEGO Group, we're all about ensuring that the right products reach the right customers at the right time. In the world of order management, every detail matters. Come join us to be a crucial part of a strong team that brings our products to life and delights our customers

Core Responsibilities

• Lead all aspects of every stage of order processing, such as receiving orders, categorizing them, prioritizing tasks, establishing delivery schedules, and relaying delivery instructions.

• Collaborate with the Distribution team to ensure successful shipment execution.

• Maintain effective communication with cross-functional partners (Sales, Logistics, Allocation) to accurately interpret and carry out orders.

• Conduct regular meetings with the Sales team to supervise program orders and ensure successful execution.

• Exhibit a strong customer service demeanor.

Play your part in our team succeeding

The LATAM Market Operations team plays a key role in developing demand plans, handling customer inventory, and coordinating order management activities to achieve our commercial goals.

Order management is responsible for the entire customer order process. The Junior Order Management Specialist aids in the execution of orders by collaborating with various departments and ensuring all components are successfully run.

Do you have what it takes?

• Bachelor's degree in a business-related field or equivalent experience.

• Proficient in English, with strong written and oral communication skills.

• Proficient in digital tools such as SAP and Microsoft Excel.

• Experience in customer service.

• Strong ability to pay attention to detail and maintain organization.

• Familiarity with Tableau and Power BI is a plus.

Hybrid working model

Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.

Please note: The internal title will be Jr. Order Management Specialist and the internal level will be Professional.

#LI-MF

#LI-HYBRID

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What's in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – You'll find this at the top of this advert and when you join the team, we'll confirm this with you.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow."

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children's Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at , option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.