Lead Employee Experience Partner

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You'll Play

You'll lead the charge in bringing Playlist's in-person and virtual events to life—designing memorable experiences that inspire connection, foster culture, and support our people-first mission. From regional off-sites to global gatherings, you'll own the full event lifecycle, ensuring every detail counts and every moment matters. With a strong operational mindset and creative edge, you'll help shape how our teams come together, collaborate, and thrive.

• Establish the strategic direction for the events process, ranging from intake and discovery through execution and end-to-end event management
• Lead strategy, planning, production, and execution of both in-person and virtual events, from kickoff to post-event wrap
• Build and manage detailed event work plans, timelines, and budgets to ensure high-quality experiences delivered on time and within budget
• Partner with executives and cross-functional stakeholders to align event goals with company objectives and team strategies
• Own vendor relationships and contracts, negotiating terms and managing deliverables with precision
• Develop and maintain a playbook of best practices and resources to empower teams with scalable, repeatable event support
• Set and track event KPIs to measure impact, optimize performance, and fuel continuous improvement
• Coordinate on-site logistics and troubleshoot in real time to keep every experience smooth and on-brand
• Collaborate with design and marketing teams to develop event materials and ensure every touchpoint reflects our brand

Experience You Bring

• 8-10 years leading events and expertise managing a high volume of events in parallel
• Deep experience leading event planning and logistics across formats (virtual, hybrid, and in-person) for ~ attendees
• Strong project management skills with a track record of delivering on time and within budget
• Experience owning strategy and iterating on best practices using data and feedback
• Excellent vendor management and negotiation skills
• Experience managing cross-functional relationships with confidence and clarity
• Strong written and verbal communication skills, including event promotions and post-event reporting
• Proven track record of setting and hitting or exceeding measurable KPIs and a data-first approach to continuous event optimization
• Willingness and ability to travel, including internationally

Have We Piqued Your Curiosity?

Sounds like a role for you? We'd love to hear from you Even if you're not 100% sure about a potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer.
We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities, and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls, and SMS about your application and other roles at Playlist, including by auto-dialer. Message and data rates may apply. Opt out or text STOP to cancel at any time.

If you are a California resident or reside outside the United States, then by submitting your application you confirm that you have read, understood, agree, and—where applicable—grant your prior, free, informed, and express consent for the processing of your personal information, including sensitive personal information, as described in our
California Applicant Privacy Notice
or
International Applicant Privacy Notice
(as applicable).

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at Mindbody, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.