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Property Management Operations Manager
hace 12 horas
**About Us**
We’re not just managing properties—we’re building something great. As our portfolio grows, we’re on the lookout for a powerhouse Property Management Ops Manager to help us scale smartly, lead boldly, and keep things running smoothly. This is your chance to blend operational excellence with entrepreneurial spirit—think of it as being the conductor of a very well-organized (and fun) orchestra.
You’ll lead our property management division, overseeing nearly 250 units and working alongside a driven, mission-focused team. You’ll play a key role in shaping company policy, refining systems, and making sure both residents and owners feel truly taken care of.
**What You’ll Do**
- **Division Leadership**:Own the day-to-day operations of our property management division and make sure the wheels keep turning—smoothly and efficiently.
- **Team Management**:Lead and inspire a rockstar team of six U.S. and international teammates, including leasing pros, maintenance support, and admin whizzes.
- **Leasing Success**:Oversee all things leasing—from fresh move-ins to seamless renewals. Keep occupancy up and revenue growing.
- **Maintenance Ops**:With help from our Maintenance Coordinator, manage service requests and in-house billing. If it’s broken, we’re on it—fast and fair.
- **Money Matters**:Track rent collection, AP/AR, and owner distributions. Stay on top of the financial details that keep the business thriving.
- **Turnover Management**:Oversee unit turnovers like a pro—minimizing downtime and making sure every unit is guest-ready.
- **System Smarts**:Keep HubSpot workflows humming and tasks flowing. You’ll be the go-to for keeping our systems and team aligned.
- **Escalation Hero**:When tricky issues pop up, you’ll handle them calmly and confidently—solving problems and keeping everyone happy.
- **Strategic Ops**:Work closely with the owner and leadership team to streamline processes and help shape our winning, people-first culture.
**What You Bring**
- Exceptional command of the English language, both written and verbal
- 2+ years of experience in residential property management
- Operational excellence with a keen eye for details
- Natural leadership skills, especially with remote or distributed teams
- Comfortable with CRMs and property management software (HubSpot, AppFolio, Property Meld, etc.)
- A calm, solutions-oriented mindset—even when things get messy
- A hands-on approach and willingness to dive in wherever needed
- College degree
- Strong technical aptitude
- Consistent, high-speed internet connection
- Must have a distraction-free environment suitable for professional communication and focused work.
- Bonus points for repair/maintenance know-how
**Perks & Benefits**
- $35,000 USD annually
- 2 weeks of paid time off
- Education opportunities sponsored by the company
- A team that’s serious about winning—without taking ourselves too seriously
Pay: Up to $670,000.00 per year
Application Question(s):
- Do you have strong proficiency in English communication (verbal and written)?”
- Do you have experience in property management?
- What interests you about this position?
- Why do you feel you'd be a good fit for our team?
**Education**:
- Associate (required)
Work Location: Remote
