Digital Enablement Engineer

**Digital Enablement Engineer**

Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.

Join our team You will be part of Global Services, which comprises procurement, real estate, and facilities management functions. We are responsible for delivering value by providing safe, efficient, and effective procurement and real estate services to Thomson Reuters businesses and functional operations. Our overarching mission is to ensure our colleagues spend less time and energy on ordering Services, ensuring their primary focus is building great content and products that delight TR customers and grow TR business. In Global Services, these objectives are achieved through an offshore Services Operations team in India, a near shore Center of Excellence and Service Delivery Management team in Mexico and Costa Rica, that supports the on shore in country teams.

**About the Role**

In this opportunity as a **Digital Enablement Engineer**, you will:

- Your main focus will be on developing, deploying, and maintaining world-class digital solutions within the domain of Global Services functions: procurement, real estate, and facilities management, including the integration of GenAI technologies, such as conventional chatbots, to enhance the user experience and improve internal stakeholder query response times.
- You will be responsible for the effective and timely delivery of digital solutions against their timeline and plan.
- You will support the development of the Digital Enablement Center of Excellence and the delivery of digital solutions in accordance with industry best practices enabling value creation for the business.
- You will support ongoing improvements in digital capability and maturity at Global Services by executing best-practice digital enablement methodology and standards.
- You will lead digital initiatives spanning medium-high complexity.

**About You**

You’re a fit for the role of **Digital Enablement Engineer**, if your background includes:

- You have a minimum of 3 years of global experience, working in matrixed teams, with basic understanding of Source-to-Pay concepts.
- Advanced proficiency in low-code/no-code development solutions, with a focus on Microsoft Power Platform (Power Apps, Power Automate) and basic knowledge of Power BI.
- Knowledge of GenAI technologies would be a plus.
- You are capable to discuss business and solution requirements with customers and perform due diligence to gain a thorough understanding of client’s organization and workflow.
- You have a strong technical understanding of the product with the ability to discuss and demonstrate the full platform and how it may be configured to meet a customer’s business needs.
- You are proficient in reviewing, analyzing, driving efficiency, and continuous improvement of the entire sourcing system operation including but not limited to contract management, sourcing events, project management, spend analysis, supplier on-board, and other related systems and processes.
- You have a basic understanding of Source-to-Pay concepts and procurement transactions.
- You have the ability to constantly drive and deliver results, reduce downtime to the business and avoid barriers to productivity
- You are capable to plan and prioritize effectively and then efficiently manage yourself, other resources, processes, and tools to successfully deliver value-creation projects.
- You are able to assign work, allocate resources, monitor results, control costs, and manage staff on multiple projects.
- You hold a bachelor’s degree in either: Computer Science, Data Science, Business Administration, or a related bachelor’s degree.
- You have excellent verbal and written communications skills in English, and adaptable for non-native English speakers.
- Thorough knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI).
- At least 2 years of experience in database management systems (SQL Management Studio).
- At least 1 year of experience with Microsoft SharePoint.
- Working knowledge of programming languages (MS Visual Studio, C#, JavaScript)
- General knowledge of Microsoft Office 365.

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**What’s in it For You?**
- **Hybrid Work Model**:We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- **Flexibility & Work-Life Balance**:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- **Career Development and Growth**:By fostering a cultu