Middleware Production Support Manager
hace 19 horas
Manage and support a safe, reliable, consistent and cost-competitive technology supporting Middleware Products for Latam Provide management, support, maintenance and performance & tuning the Middleware software in Latam and ensuring their availability, security and integrity. Work with the team to ensure that the associated Middleware products and to ensure availability and optimum performance. Responsible for documenting day-to-day support activity in the company Help Desk system and providing regular updates to management. Lead the projects assigned to integrate referential sources and feeds related to IT Asset Management solution. This position requires a minimum of 5+ years of Distributed servers experience, and in-depth knowledge of industry-standard technologies (e.g. Java/J2EE,Weblogic,.Net,, Websphere, Web, IIS) and Strong Management and leadership skill. General Roles and Responsibilities Build a high-performance production support team with the right talent mix to exceed client expectations Be responsible for problem management including managing outages, resolution, co-ordination with stakeholders and communication Ensure control processes are in place in alignment with Citi policies Provide 24x7 on call problem resolution Support Engineering and Business projects. Review request for changes (Business and Functional requirements, etc). Troubleshoot to determine root cause of problems in Production environments Implement workarounds and temporary fixes Perform Application and Middleware logs analysis End-end Incident tracking and client follow-up, including postmortem EOL, EOS Track and fulfillment Participate on Technical Audit review (ARR) Support Engineering architecture definitions Provide support to Capacity Planning and Performance Management teams Coordinate Middleware Installations **Qualifications**: Requisite Knowledge/Capabilities - Strong Management and Leadership skill. - Strong knowledge on Middleware Solutions (e.g. Java/J2EE,Weblogic,.Net, Web Logic, MQ, Websphere, SUN One Web, IIS, Siteminder, LDAP, security). - Strong knowledge on UNIX, Wintel, Aix operating systems - Strong background on the Unix with scripting (ssh, Shell, perl) with various platforms (AIX, Linux, Solaris) General Attributes - Excellent interpersonal skills as team player and team leader - Strong communication and documentation skills in Spanish and English. - High level of personal and professional integrity. - Results orientation - commitment to follow initiatives through to completion. - Ability to break down complex problems and projects into manageable goals - Ability to analyze complex information and evaluate options. - Ability to negotiate and work under pressure - Ability to manage risk appropriately. Education Level: Bachelor's Degree or Equivalent experience Primary Location: LATAM, México Schedule: Full-time Shift: Day Job Employee Status: Regular Travel: Yes Relocation: No Office Location / Address: Mexico, LATAM Language skills : English 80% - **Job Family Group**: Technology - **Job Family**: Infrastructure - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Middleware Production Support Manager
hace 4 semanas
Ciudad de México Citi A tiempo completoManage and support a safe, reliable, consistent and cost-competitive technology supporting Middleware Products for LatamProvide management, support, maintenance and performance & tuning the Middleware software in Latam and ensuring their availability, security and integrity.Work with the team to ensure that the associated Middleware products and to ensure...
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Infrastructure Middleware Administration Manager
hace 4 semanas
Ciudad de México Citi A tiempo completoThis is an **infrastructure Manager Middleware administration** position to support a team of skilled MW administrators within the CTI Distributed organization. Provide L3/SME support for Middleware platforms covering Application Servers and Web Servers systems.**Key Responsibilities**:- Build a high-performance production support team with the right talent...
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Infrastructure Middleware Administration Manager
hace 19 horas
Ciudad de México Citi A tiempo completoThis is an **infrastructure Manager Middleware administration** position to support a team of skilled MW administrators within the CTI Distributed organization. Provide L3/SME support for Middleware platforms covering Application Servers and Web Servers systems. **Key Responsibilities**: - Build a high-performance production support team with the right...
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Infrastructure Middleware Administration
hace 2 semanas
Ciudad de México Citi A tiempo completoEl Analista Intermedio de Tecnología de Infraestructura es un rol de nível intermedio, responsable de ayudar con actividades de administración de LAN/WAN y del centro de servicios al personal, incluido el mantenimiento de red, la orientación técnica y la seguridad, en coordinación con el equipo de Infraestructura de Tecnología. El objetivo general es...
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Production Manager
hace 4 semanas
Ciudad Juarez, México TECMA A tiempo completo**Job Summary**:The Production Manager is jointly responsible, along with Process Improvement personnel, for the on-time production of 100% first quality products. The Production Manager and Process Improvement personnel will work jointly as a team. The Production Manager is responsible for seeking product quality and production improvements as well as the...
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Production Manager
hace 3 semanas
Ciudad Juárez, México Tecma A tiempo completoJob Summary The Production Manager is jointly responsible, along with Process Improvement personnel, for the on-time production of 100% first quality products. The Production Manager and Process Improvement personnel will work jointly as a team. The Production Manager is responsible for seeking product quality and production improvements as well as the...
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Production Manager
hace 3 semanas
Ciudad Juárez, México Tecma A tiempo completoJob Summary The Production Manager is jointly responsible, along with Process Improvement personnel, for the on-time production of 100% first quality products. The Production Manager and Process Improvement personnel will work jointly as a team. The Production Manager is responsible for seeking product quality and production improvements as well as the...
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Production Manager
hace 3 semanas
Ciudad Juárez, México Tecma A tiempo completoJob Summary The Production Manager is jointly responsible, along with Process Improvement personnel, for the on-time production of 100% first quality products. The Production Manager and Process Improvement personnel will work jointly as a team. The Production Manager is responsible for seeking product quality and production improvements as well as the...
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Production Manager
hace 18 horas
Ciudad Juarez, México TECMA A tiempo completo**Job Summary**:The Production Manager is jointly responsible, along with Process Improvement personnel, for the on-time production of 100% first quality products. The Production Manager and Process Improvement personnel will work jointly as a team. The Production Manager is responsible for seeking product quality and production improvements as well as the...
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Production Manager
hace 2 semanas
Ciudad Juarez, México North American Production Sharing A tiempo completoThe Production Manager oversees day to day production in a Manufacturing area’s you oversee on the second shift. Help ensure production quotes are met. Ensure safety and procedures are being followed. Help improve throughput with lean initiatives. Hold supervisor accountable. Be responsible for data collection and some training. Hold meetings and...
