Remote Bilingual Dispatcher

hace 2 días

Desde casa, México AAA Crains Auto Salvage LLC A tiempo completo

**PLEASE READ AND UNDERSTAND THE ENTIRE POST BEFORE APPLYING**

AAA Crain's Auto Salvage is a salvage yard in Fort Worth TX hiring a Bilingual truck dispatcher and a Junk Car Buyer over the phone.

**DUTIES AND RESPONSIBILITIES**:

- Answer customer phone calls
- Answer customer text messages
- Provide excellent customer service to over the phone customers
- Call vehicle assignments to schedule a pick up time and prepare daily driver schedule
- Negotiate purchase price of the junk vehicles with customers over the phone according to the quote list given by management
- Dispatch daily route schedule to our drivers
- Gather and maintain route information, as well as completion of vehicle assignments
- Update our vendors on the pick-up status
- Perform other job related duties as assigned

**REQUIREMENTS**:

- **Bilingual English & Spanish - Advanced level**
- Calm and quiet workspace
- Super friendly, charismatic and energetic personality.
- Great Customer Service
- Be able to work with a team
- Medium-Advanced computer skills
- Have a desktop computer
- Have a webcam
- Headset with MIC
- 20Mbps download and 5Mbps load internet speed (speed test screenshot will be asked)----- Have a spare plan for the computer and internet connection
- Excellent customer service skills to meet and exceed customer expectations
- Excellent communication skills
- Excellent Negotiation Skills
- Negotiation attitude
- Multitasking skills

**WEEKLY SCHEDULE**:
**6 DAYS A WEEK**

Rotational Shifts Monday - Friday**:(Days will rotate and need to have a flexible schedule)**
- **8am to 5pm CST**:

- **1pm to 10pm CST**:

- **2pm to 11 PM CST**

Saturday **(Days will rotate and need to have a flexible schedule)**
- **8am to 5pm CST**:

- **11am to 8pm CST**

**1 HOUR LUNCH PER DAY**

**SUNDAYS OFF**

**COMPENSATION AND BENEFITS**:

- Paid training ($2,500 PESOS MEXICANOS per 1 week of training)
- $20,000 per month
**BIWEEKLY PAY ($10,000+ 2% earning on negotiations EVERY 2 WEEKS after company portion deducted)**
No prestaciones, sera contratado como contratista independiente.

**1 Week of Vacation after 1 year.**
**2 Weeks of Vacations after 3 Years**
**3 Weeks of Vacations after 5 Years**
**4 Weeks of Vacations after 7 Years**

**Paid holidays every year after completing required employment time of 3 months**

**Must be able to start immediately**

**Experience in negotiating and customer service is necessary**
**English at 100%**

**IF INTERESTED**:
***

**Pay: $20,000.00 per month**

**Language**:

- **ENGLISH + SPANISH (Required ENGLISH AT 100%)**

**Work Location: Remote**

Pay: $20,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

Work Location: Remote

Expected Start Date: 30/09/2024

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