Sales Engineer

hace 2 semanas

Querétaro, México Sync Talent A tiempo completo

**Sync-Talent** is seeking a **Sales Engineer** for its U.S. client, a leading manufacturer in the flexible packaging and converting industry. This role is based in the Mexico City region and offers an exciting opportunity to join a dynamic team that specializes in sealing, cutting, and punching technology.

**Role Overview**:
**Main Responsibilities**:
**Sales & Business Development**
- Identify and prospect new potential customers through market research, cold calling, networking, and industry events to build a solid pipeline of opportunities.
- Visit prospective and existing customers to identify growth opportunities and drive sales.
- Identify customer needs and propose tailored product solutions and modifications.
- Prepare and present technical and commercial quotations for product offerings.

**Customer Relationship Management**
- Address customer concerns and complaints, providing timely resolutions and ensuring satisfaction.
- Serve as the primary contact between distributors, end customers, and internal teams.
- Support customers with logistics, customs procedures, order tracking, and shipping information.

**Technical Support**
- Assist customers with the design, installation, and setup of transverse jaws for packaging machinery.
- Troubleshoot sealing issues and offer technical solutions to improve machine performance.
- Collaborate with the engineering team for product customization and design approval.

**Internal Coordination & Administration**
- Communicate customer feedback and technical needs to the engineering and production teams for timely product delivery.
- Support administrative tasks, including invoice processing and shipping documentation.
- Coordinate with the logistics team to manage product shipping and ensure customer-specific delivery requirements are met.

**Requirements**:

- **Education**: Mechanical or Mechatronics Engineering.
- **Experience**: 2-5 years in technical support, sales engineering, or roles related to packaging equipment (e.g., horizontal/vertical wrappers, transverse jaws).
- **Technical Knowledge**:

- Proficient in packaging machinery components and mechanical design.
- Ability to read and approve technical drawings; experience with CAD software (AutoCAD, SolidWorks) is a plus.
- Strong problem-solving skills for sealing issues and technical challenges.
- **Other Skills**:

- Excellent customer service, negotiation, and sales skills.
- Ability to liaise effectively between customers, engineering teams, and internal stakeholders.
- Willingness to travel frequently for customer support and sales visits (up to 50%).
- Proficiency in English.

**Compensation & Benefits**:
This position offers a competitive salary package, including base salary, commission, travel allowance, and other benefits.

Tipo de puesto: Tiempo completo

Sueldo: $30,000.00 - $37,000.00 al mes

Beneficios:

- Caja de ahorro
- Seguro de gastos médicos mayores
- Teléfono de la empresa
- Vales de despensa

Pago complementario:

- Bono de productividad

Tipo de jornada:

- Lunes a viernes

Experiência:

- Mantenimiento: 3 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Disponibilidad para viajar:

- 50 % (Obligatorio)

Lugar de trabajo: On the road

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