Customer Support Specialist

hace 2 semanas


Desde casa, México Wefi A tiempo completo

**About the Company**

We at WeFi believe that everyone should have access to the global economy. Our mission is to make wealth an universal right.

We are building a financial ecosystem powered by blockchain and AI technologies to answer the global population's need for a better banking proposition - a money institution that works for you, not the other way around. As part of our team, you will help us build an entirely new network for the world’s money, for everyone, everywhere.

**What you will do**
- Respond to customer inquiries via social media and chat, ensuring timely and accurate assistance.
- Resolve customer complaints and issues with professionalism, offering effective solutions to ensure satisfaction.
- Maintain customer records and update account information in the CRM system to ensure accuracy.
- Collaborate with other teams (e.g technical support) to address customer needs and improve service quality.
- Working hours 4AM-4PM UTC timezone Monday-Sunday

**What we’re looking for**
- Strong **computer skills**:

- Excellent** communication skills**:

- Excellent **Spanish and English** language spoken and written
- Crypto knowledge and expertise nice to have
- Live translation skills nice to have


  • Support Specialist

    hace 3 horas


    Desde casa, México Webxloo, LLC A tiempo completo

    Job Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...


  • Desde casa, México Scalesource A tiempo completo

    **Customer Support Specialist - Full-Time (Flexible Schedule, Evenings & Weekends Required)****Location**: Remote**Salary**: $1,200/month**Schedule**: Full-Time | 40 hours/week | 4 x 10-hour shifts | 3 days off (Rotating)**About Us**Bungii is a fast-growing, problem-solving company that’s transforming the way big and bulky items get moved. We’re bold,...

  • Referral Specialist

    hace 3 horas


    Desde casa, México HealthCare Support Staffing A tiempo completo

    Take advantage of a competitive salary and be a _ **Referral Specialist - Remote in New Mexico** - This exciting opportunity will require a _ **Referral Specialist**: - who can provide a high level of service and attention to their patients. If you are a_ **Referral Specialist**: **Daily Responsibilities of a Referral Specialist**: - Team member work a fax...


  • Desde casa, México Keep A tiempo completo

    Hey there! Are you a Customer Support Specialist ready to take on a new challenge? Keep is the fastest-growing Canadian fintech startup ever. We built the first cross-border bank that offers Canadian businesses credit cards, deposit accounts, currency conversions, and revenue financing at no cost. We are a team of seasoned global startup veterans with...


  • Desde casa, México Keep A tiempo completo

    Hey there! Are you a Customer Support Specialist ready to take on a new challenge?Keep is the fastest-growing Canadian fintech startup ever. We built the first cross-border bank that offers Canadian businesses credit cards, deposit accounts, currency conversions, and revenue financing at no cost.We are a team of seasoned global startup veterans with previous...


  • Desde casa, México Pearl Abyss America A tiempo completo

    **Pearl Abyss America, Inc**. - the team behind **Black Desert** and the upcoming titles **DokeV** and **Crimson Desert** - is seeking a high-performing, creative, results-oriented and quality-obsessed **Customer Support Specialist** to help accelerate our gaming reach to millions of Black Desert players in South America. The video games industry is...

  • Remote Customer Service

    hace 3 semanas


    Desde casa, México Hire Latam LLC A tiempo completo

    **_HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. _**_With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're...


  • Desde casa, México Oceans Clean A tiempo completo

    About the RoleIlnia Soluciones is hiring a Senior Customer Support Specialist with deep expertise in luxury watches to play a critical role supporting a fast-growing international watch marketplace.This is a senior, subject-matter expert position, designed for someone with advanced horological knowledge who can independently handle complex customer cases,...


  • Desde casa, México The Instant Group A tiempo completo

    **Description**: **The Role** Join our dynamic team as an Customer Support Specialist, where you’ll play a crucial role in ensuring our external users have a seamless experience with our cutting-edge SaaS platform. You’ll be the go-to problem solver, using your expertise to manage technical issues and queries and providing exceptional customer...


  • Desde casa, México Million Dollar Sellers A tiempo completo

    **About the Role**: As a Customer Support Specialist, you’ll respond to inquiries, troubleshoot product or service issues, and provide solutions to ensure customer satisfaction. Your ability to manage multiple customer requests while maintaining a calm, empathetic approach will be key to success in this role. **Key Responsibilities**: Troubleshoot...