Sales Support Specialist/Customer Services
hace 2 días
The Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts. The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The idealcandidate will be detail oriented with strong communication skills, able to work independently and driven for results.Due to cooperation with various cultures, we are looking for an open-minded, proactive person who is willing to take ownership and contribute to profit of the company.The primary objective of the SSR is to enhance customer satisfaction by reducing escalations and enhancing the Lenovo customerexperience through the timely and precise delivery of solutions. The SSR plays a crucial role in supporting PC Sales Specialists and ClientManagers responsible for customer relationships. This support involves handling back-office responsibilities such as opportunity to contractmanagement, generating system configurations from our product range, and offering proactive follow-up and information on comprehensiveaccount support. Regular communication and coordination with Sales Representatives are integral components of the SSR's responsibilities.Job Responsibilities:Support assigned sales representatives in the growth and overall management of assigned territorySupport presales activities and respond to post sales questionsE2E ownership and troubleshooting assistance of any back-end operational matter raised by sales teamCollaborate with cross functional teams to improve customer experience within assigned territoryVerify credit limits through Accounts Receivable and support resolution of overdue invoices and credit issuesAccurately process customer transactions (quotes and sales orders)Identify and implement process improvements to increase the team efficiency and effectiveness.Help develop top quality procedures and control check points to proactively find errors and gaps.Requirements:Bachelors Degree (in process/finalized)2+ years of experience in similar companies/position is preferredAdvanced English level, written and oral (exclusive)Intermediate to advanced Microsoft Excel and PowerPoint skillsPositive attitude and ability to collaborate in an energetic environment building strong relationshipsAbility to work under pressure, meet deadlines with minimal guidance and deal with ambiguityStrong organizational, planning and problem-solving skillsSelf-driven, proactive working and goal orientedAbility to stay organized and work independently to research for solutions
-
Sales Support Specialist/Customer Services
hace 5 días
Apodaca, México Lenovo A tiempo completoThe Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts. The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The ideal candidate will be detail oriented with strong communication skills, able to work...
-
Sales Support Specialist/Customer Services
hace 5 horas
Apodaca, México Lenovo A tiempo completoThe Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts. The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The ideal candidate will be detail oriented with strong communication skills, able to work...
-
Post Sales Support Specialist
hace 4 semanas
Apodaca, México ABB A tiempo completo**Post Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Commercial Sales Support Specialist- Shared Services
hace 2 semanas
Apodaca, México Hexagon Metrology A tiempo completo**Commercial Sales Support (Shared Services)**The Specialists, Commercial Sales Support will be based in Monterrey Mexico and is responsible for supporting the Sales organization in North America. Primary responsibilities include support quoting, purchase order management, order entry, software licenses fulfillment, invoicing and customer onboarding. Must be...
-
Sales Support Specialist
hace 2 semanas
Apodaca, México ABB A tiempo completo**Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Pre Sales Support Specialist
hace 4 semanas
Apodaca, México ABB A tiempo completo**Pre Sales Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Sales support specialist
hace 2 días
Apodaca, México Lenovo A tiempo completoThe Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, developmentand acquisition accounts. The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The idealcandidate will be detail oriented with strong communication skills, able to work...
-
Sales Support Specialist
hace 7 días
Apodaca, México Lenovo A tiempo completoThe Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts. The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The ideal candidate will be detail oriented with strong communication skills, able to work...
-
Sales Support Specialist
hace 6 días
Apodaca, México Lenovo A tiempo completoThe Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts. The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The ideal candidate will be detail oriented with strong communication skills, able to work...
-
Sales Support Specialist
hace 2 días
Apodaca, México Lenovo A tiempo completoThe Sales Support Representative (SSR) is an integral part of the sales organization and provides sales support for retention, development and acquisition accounts. The SSR is expected to problem solve and self-start while managing a variety of requests and tasks. The ideal candidate will be detail oriented with strong communication skills, able to work...
