Key Accounts Administrator
hace 1 mes
Are you ready to make your next career move to join our team as a Key Accounts Administrator in Mexico City?
The purpose of this role is to perform back-office tasks, which help the sales person to spend more time with customer. This role supports sales in making tenders and orders, creating the order / contract / equipment in SAP and maintaining the customer data in CRM and SAP.
Sales support
• Supports sales persons in back-office tasks (tenders, orders, documents, equipment – SAP, Tendering tool and CRM) and customer inquiries
• Maintains customer data and hierarchies in SAP + CRM as instructed by sales person or key account manager
• Monitors the leads and new opportunities in CRM and assigns them to right person
• Follows up the customer’s approval of designs and lay-out drawings
• Maintains sales and tendering tools and master templates as instructed by sales manager / product manager
• Responsible for invoicing and monitoring of overdue payments (in some FL’s)
• Provides reports and summaries for sales, marketing, installation, delivery, finance managers etc.
• Assists in general office tasks
Customer relationship management
HIRING REQUIREMENTS:
·Bachelor’s degree in administration, finance or similar area
· At least 3 years of experience in a similar position
· Advanced MS Excel -skills ( Specifically in pivot tables, calculations, formulas, etc. Level will be tested)
·Intermediate in both written and verbal English
. Intermediate level in government biddings
. Good knowledge in SAP or similar system
. Basic knowledge in Power BI.
·Good communication skills
What can KONE offer you?
Come share your passion and energy to make a positive impact at KONE for our customers and your career
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