Senior CRM Manager
hace 5 meses
Company Description
At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Job Description
The Sr CRM Manager leads the delivery of marketing automation solutions to meet goals and technical requirements of our global roster of clients & prospects.
The ideal candidate will be a certified subject matter expert of one or more CRM platforms such as Salesforce Marketing Cloud, Salesforce Marketing Cloud Account Engagement (Pardot), Microsoft Dynamics 365, and will articulately consult with clients to develop the best solutions.
Reporting to our Senior Director CRM, a successful Sr CRM Manager will work with the CRM leadership and will translate our client's requirements into technical solution designs and automated program flows. You will lead client workshops, coordinate relevant internal documentation, scope projects and influence all partners at a senior level.
Responsibilities
Be the technical lead on client engagements for their challenges related to marketing automation projects. Present the benefits of the marketing automation architecture and integration capabilities. Create an applicable Functional Specification Document (FSD, Blueprint) based on the Business Requirements Document (BRD) that aligns a client's needs to that of the platform solutions. Lead the implementation of the functional & technical solution as defined in the FSD. Manage multiple client engagements and work with associated team members Client Partner, Technical Engineering lead, Investing Analytics lead. Identify project risks and present alternatives to alleviate or resolve. Collaborate with the CRM lead in scoping projects and work with project managers to create and follow project plans and timelines.
Qualifications
Knowledge & Experience Requirements
5+ years of experience at CRM Understand and hands-on experience using and implementing marketing automation platforms. Experience with Pardot, Big Query, Personalization Studio and Tableau is a significant plus. Experience leading customer-facing discussions. Create Functional Specification Documents. An understanding in using WebServices - SOAP and REST APIs. Familiarity with data architecture/schema. Experience in marketing automation project setup, including Deliverability & IP Warming, Whitelisting/Blacklisting, Country-Specific Legal Requirements, APIs, AmpScript/SQL, Journey Building, Predictive Content, Database Management, ETL, Common Marketing Indicators for Reporting. Proficient in marketing technologies (specifically campaign management, data management platforms); general knowledge of HTML. Exposure to Google Marketing Platform and Meta Business Suite. Fluent in both Spanish and English - MandatoryMain Attributes
Consultatively engage with customers and to quickly make complex decisions Thrive in a fast-paced, entrepreneurial environment Flexible and versatile. Experience managing other team members Technical thinking Attention to detail Accountable and responsive; outcomesNote: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
Additional Information
Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.
Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.
Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learningwith unlimited online courses.
Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.
Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to .
#LI-Hybrid
-
CRM Manager
hace 5 meses
Mexico City Bayer A tiempo completoCRM Manager Your Tasks and Responsibilities CRM Strategy Development: Design and implement CRM strategies that align with the company’s business and marketing objectives. Support CRM activation, usage, enhancements, maintenance, and connectivity in data foundation within NORLA with Sales Force and Quion. Customer Retention: Find and select relevant...
-
CRM Manager
hace 4 meses
Mexico City Match Consulting A tiempo completoWe are seeking a bi-lingual CRM Manager (Spanish / English) to join our team of CRM at a Digital Agency. This role will report into the Head (the Based in the US) and will collaborate closely with internal, processes and systems that maintain customer relationships, the sales, support, and marketing teams.Responsibilities:Perform marketing activities...
-
SAP CRM Lead
hace 4 meses
Mexico City MXES Entserv Enterprise Services Mexico S. de R.L. de C.V. A tiempo completoJob Description: About the role: At DXC we are looking for an enthusiastic and agile SAP CRM Senior Consultant for our new S/4HANA projects. As a SAP CRM Senior Consultant, you will play a pivotal role in designing, implementing, and supporting SAP CRM solutions for our clients. You will leverage your expertise in SAP CRM to analyze business...
-
SAP CRM Consultant
hace 2 meses
City, México DXC Technology A tiempo completo**About the role**: At DXC we are looking for an enthusiastic and agile SAP CRM Consultant for our new S/4HANA projects. As a SAP CRM Consultant, you will assist in the design, implementation, and support of SAP CRM solutions for our clients. You will work closely with senior consultants and clients to understand business requirements and contribute to the...
-
CRM Executive
hace 2 meses
Mexico City Jellyfish A tiempo completoJob DescriptionWe are growing and looking for a CRM Campaign Manager to join our team in Mexico City with a focus on design and delivery of CRM campaigns for our clients including delivery of our customer lifecycle planning products.The ideal candidate has good working knowledge of HTML, CSS & mobile email design and enjoys staying current on industry best...
-
CRM Executive
hace 2 meses
Mexico City Jellyfish A tiempo completoCompany Description At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce...
-
Mexico City NTT A tiempo completoJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...
-
Senior Project Manager
hace 5 meses
Mexico City Thomson Reuters A tiempo completoSenior Project Manager We are seeking an experienced project manager to join the Chief Operating Officer’s Chief of Staff organization to drive cross-organizational projects and initiatives to success. The project manager is resposible for the full implementation of the CIO-wide projects, including planning, budgeting, reporting, executing,...
-
Project Manager Senior
hace 4 meses
Mexico City CRH Talento en IT A tiempo completoEn CRH Talento en IT, estamos en búsqueda PROJECT MANAGER SENIOR de para laborar de forma HíbridoUbicación: CDMX, Álvaro Obregón. Santa Fe (se asiste de manera eventual)Beneficios: Contrato directo con cliente. Prestaciones de ley y SGMMFAVOR DE COMPARTIR CV EN INGLES (debemos ver reflejado tu experiencia en proyectos de Ciberseguridad y TI)...
-
Senior Program Manager, International Supply Chain
hace 6 meses
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon Mexico´s Int´l Supply Chain team is looking for a Senior Program Manager to provide both tactical and strategic leadership for import and inbound transportation programs as well as to drive launch of new programs and manage projects in the International supply chain field. You will also require to support existing operations and identify, create,...
-
Senior Account Manager- México
hace 4 meses
Mexico City Sinch A tiempo completoWe are Sinch. The world’s number one in mobile engagement. And whether you know us or not, you’ve definitely used our tech. We’re on every channel and every phone, everywhere. 100%. Which means we’ve already chatted, through voice, video and message, and our tech has made your life easier to live, shop, share, like, play, chat and work.We reach every...
-
Senior Public Affairs Manager
hace 4 meses
Mexico City Novo Nordisk AS A tiempo completoAre you experienced in public affairs and public relations? Do you have a passion for working in the pharmaceutical industry? We are looking for a Senior Public Affairs Manager to join our External Affairs department at Novo Nordisk. If you are ready to make a difference and enhance our positive relations with external audiences, then read on and apply...
-
Insurance Development Senior Manager
hace 5 meses
Mexico City 09501 Citibanamex Seguros, S.A. de C.V., Integrante del Grupo Financiero Citibanamex A tiempo completoThe Applications Development Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to drive applications...
-
Account Manager
hace 2 meses
Mexico City Bluequo A tiempo completoJob DescriptionNobox is a social media first creative agency aimed to create memorable experiences, helping brands connect with their consumers, wherever they are.We analyze data to identify and understand audiences that inspire the culturally relevant creative ideas that we produce.We are part of Samy Alliance, a global ecosystem of specialized marketing...
-
Senior Risk and Controls Manager
hace 5 meses
Mexico City HSBC A tiempo completoIf you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Senior Risk and Controls Manager Role purpose: Our Risk and Compliance function has a critical role to play in...
-
Senior Sales Account Manager
hace 6 meses
Mexico City Clarivate A tiempo completoWe are looking for a Senior Sales Account Manager with Spanish/English Bilingual proficiency, to join our Life Sciences & Health team in Mexico City. This is an amazing opportunity to work with both senior management and scientific end users across all Latin America. If you have a customer driven approach and a background in selling technology/information...
-
Senior Manager, IT Strategic Planning
hace 5 meses
Mexico City Zendesk A tiempo completoJob DescriptionWe are seeking a Senior Manager, IT Strategic Planning to join our dynamic CIO Team. The successful candidate will play a pivotal role in driving the strategic direction of the company-wide IT projects portfolio, influencing strategic technology and data initiatives, and ensuring alignment with existing business objectives and our target...
-
Account Manager
hace 6 meses
Mexico City Johnson Controls A tiempo completo¿Qué harás? El Key Account Manager se encarga de promover, posicionar y colocar los servicios de seguridad electrónica y sensores a disposición en el catálogo de la empresa. Se encarga de prospectar nuevos clientes y crear nuevas oportunidades de negocio mediante el conocimiento y alcance del portafolio de productos. Busca satisfacer las...
-
Account Manager
hace 2 meses
Mexico City Bluequo A tiempo completoNobox is a social media first creative agency aimed to create memorable experiences, helping brands connect with their consumers, wherever they are.We analyze data to identify and understand audiences that inspire the culturally relevant creative ideas that we produce.We are part of Samy Alliance, a global ecosystem of specialized marketing solutions with...
-
Senior Program Manager
hace 6 meses
Mexico City SGI Global, LLC A tiempo completoSGI Global LLC is seeking fluent Spanish speaking Senior Program Manager to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico, which requires professional and administrative support services to work with the U.S. Foreign Assistance Program to Mexico.Responsibilities:The position is...