Customer Success Partner

hace 7 meses


Mexico City Maersk A tiempo completo

The Opportunity

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen.

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.

We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.

Key responsibilities :

Supports the sales team to manage and grow assigned accounts in line with the organisational strategy, goals, policies and processes. Builds a good understanding of target customers and their business. Maximises the impact of transactional sales through effective probingand lead qualification. Provides a personalised service and builds relationships with customers. Tracks competitor information and market trends and suggests required action. Formulates and manages service contracts with customers. Communicates service or rate changes, notable trends, policies and other relevant information to assigned accounts. Assists with processing price quotes and rate negotiations. Ensures customer relationship management tools are updated on time and are of excellent quality. Is typically responsible for supporting a small/medium size impact client base in any size cluster.

We are looking for :

As for the skillset and experience, we are looking for:

At least 3 years of work experience in freight forwarding

Experience working with both import and export processes.

Experience in sales (inside sales)

Intermediate English Leve

Intermediate level using MS Office Package

Team Player

Customer Oriented

Strong time management skills.

Sense of urgency

Excellent communication skills, ability to navigate complex stakeholder matrix and to foster long-term relationships with internal teams and clients.

#LI-DR2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing



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