Contact Center Agent – US Payroll

hace 2 semanas


Santa Catarina, México Carrier A tiempo completo

Country:

Mexico

Location:

LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico

Role Summary:

As a Contact Service Agent, you will service as first point of contact for all Payroll-related inquiries. 

Key Job Responsibilities:

  • Intake and manage payroll-related enquiries from employees and Business Unit partners
  • Resolve and close inquiries as first-point-of contact where possible
  • Reset payroll employee self-service passwords
  • Provide a high level of support by ensuring all enquiries are responded to in an efficient, professional, and timely manner
  • Liaise effectively with Payroll Team to ensure inquiries are resolved in a satisfactory manner

Qualifications:

  • Great command of spoken and written English
  • High School degree or equivalent
  • 3+ years customer service experience in a call center setting (or in a similar environment helping customers over the phone), using ticketing tools such as (but not limited to): Service Now, or Salesforce
  • Experience with payroll systems
  • Basic knowledge of Payroll
  • Excellent customer service skills
  • Good command of MS Office
  • Strong written and oral communication skills
  • Strong analytical skills, accuracy, and attention to details
  • Strong customer focus and technical aptitude; sense of urgency; strong organizational skills

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice


  • Contact Center Agent

    hace 2 semanas


    Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico **_ Role Summary:_** As a Contact Service Agent, you will service as first point of contact for all Payroll-related inquiries. **_ Key Job Responsibilities:_** - Intake and manage payroll-related enquiries from employees and Business Unit...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team in the US. As a key member of our Payroll Team, you will provide exceptional customer service to employees and Business Unit partners.Key Responsibilities:Manage payroll-related inquiries and resolve them efficiently and professionallyLiaise with the Payroll Team to...


  • Santa Catarina, México Carrier A tiempo completo

    Country: MexicoLocation: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 MexicoRole: Sr Assoc, Payroll TaxFull/ Part-time: Full Time   Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for...

  • Payroll Specialist

    hace 6 meses


    Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico **As a Payroll Specialist, you will handle end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US. You will adhere to company policies and procedures, as well as Local, State and Federal regulations....

  • Payroll Specialist

    hace 6 meses


    Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico **Role**: Payroll Specialist **Location**: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico **Full/ Part-time**: Full Time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent...

  • Sr Assoc, Payroll

    hace 6 meses


    Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico **As a Payroll Senior Analyst, you will handle end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US. You will adhere to company policies and procedures, as well as Local, State and Federal...

  • Payroll Senior Analyst

    hace 3 semanas


    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job Summary:We are seeking a highly skilled Payroll Senior Analyst to join our team at Carrier in Mexico. As a key member of our finance shared services team, you will be responsible for handling end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US.About Us:Carrier is committed to offering competitive benefits...

  • Payroll Specialist

    hace 4 semanas


    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job Title: Payroll SpecialistJob Description:At Carrier, we seek an experienced Payroll Specialist to join our team. The successful candidate will be responsible for handling end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US.Responsibilities:Supports daily operations and develops procedures to provide quality...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job OverviewWe are seeking an experienced payroll accounting specialist to join our team at Carrier. This role will be responsible for handling the accounting side of payroll for multiple US entities, analyzing and reconciling data from US payroll to various ERP systems, and verifying GL account mapping.The successful candidate will have a strong...

  • Payroll Specialist

    hace 6 meses


    Santa Catarina, México Carrier A tiempo completo

    Country: Mexico Location: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico As a Payroll Specialist, you will handle end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US. You will adhere to company policies and procedures, as well as Local, State and Federal regulations. You...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    **Job Title:** Senior Payroll Specialist**Location:** Mexico, LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350**Company Overview:** At Carrier, we strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and...

  • Sr Assoc, Payroll

    hace 6 meses


    Santa Catarina, México Carrier A tiempo completo

    Country: MexicoLocation: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 MexicoAs a Payroll Senior Analyst, you will handle end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US. You will adhere to company policies and procedures, as well as Local, State and Federal regulations. You will...

  • Sr Supv, Payroll

    hace 6 meses


    Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico **Role**: Sr Supv, Payroll **Location**: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico **Full/ Part-time**: Full Time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent...

  • Payroll Senior Analyst

    hace 3 semanas


    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job SummaryWe are seeking a highly skilled Payroll Senior Analyst to join our team. In this role, you will be responsible for handling end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US. You will adhere to company policies and procedures, as well as Local, State and Federal regulations.ResponsibilitiesEnsure...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job SummaryWe are seeking an experienced Senior Payroll Professional to join our team at Carrier. As a key member of our payroll department, you will play a critical role in ensuring the accurate and timely processing of payroll for salaried and hourly personnel across all locations in the US.This is a challenging opportunity for a skilled professional with...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job SummaryWe are seeking a highly skilled Payroll Specialist to join our team at Carrier in Mexico. In this role, you will be responsible for handling end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US.About UsAt Carrier, we are committed to offering competitive benefits programs for all of our employees and...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job DescriptionAs a Payroll Operations Specialist, you will be responsible for handling routine payroll duties for salaried and hourly personnel across all locations in the US. You will work closely with internal staff, management team, and external businesses to ensure timely and accurate processing of payrolls.Key Responsibilities:Support daily operations...

  • Sr Assoc, Payroll

    hace 6 meses


    Santa Catarina, México Carrier A tiempo completo

    Country: Mexico Location: LOC5017: Carrier - Finance Shared, Galeana 469 Ote, Santa Catarina, 66350 Mexico As a Payroll Senior Analyst, you will handle end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US. You will adhere to company policies and procedures, as well as Local, State and Federal...

  • Payroll Specialist

    hace 2 meses


    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job SummaryWe are seeking a highly skilled Payroll Specialist to join our team at Carrier. As a Payroll Specialist, you will be responsible for handling end-to-end routine payroll duties for salaried and hourly personnel across all locations in the US.Key ResponsibilitiesSupports daily operations and develops procedures to provide quality and efficient...


  • Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job SummaryWe are seeking an experienced Payroll Specialist to join our team in Mexico. The successful candidate will be responsible for handling end-to-end routine payroll duties, adhering to company policies and procedures, as well as Local, State and Federal regulations.About the RoleThis is a fantastic opportunity to work in a fast-paced environment,...